Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
RegisteredNurse
Ashley Bryant

Ashley Bryant

Sand Springs,OK

Summary

Driven and self-motivated professional with a proven track record at Conoco and Matthews Ridgeview Farm, enhancing customer satisfaction and loyalty through exceptional service and problem-solving skills. Expert in healthcare, customer service, warehouse management and inventory control, demonstrating attention to detail and a strong commitment to workplace safety and professionalism. Achieved significant improvements in transaction efficiency and customer engagement. Excited to put my earned badges certifications and knowledge to use becoming an important asset to the company.😊

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

Conoco Lakeside Food Mart
09.2023 - Current
  • Provided exceptional support for customers, leading to increased loyalty and repeat business.
  • Handled escalated customer complaints professionally, working towards mutually agreeable resolutions while preserving the company''s reputation.
  • Worked closely with other departments to develop and implement new strategies designed to improve overall customer satisfaction rates.
  • Assisted in the development of new procedures that resulted in a more efficient work environment and improved service quality.
  • Actively participated in company-wide meetings to share insights on improving business operations based on data analysis findings.
  • Consistently exceeded performance targets, demonstrating an unwavering dedication to providing exceptional service and support for customers.
  • Reduced response times by effectively managing high-volume customer inquiries and prioritizing urgent issues.
  • Provided primary customer support to internal and external customers.
  • Communicated with vendors regarding backorder availability, future inventory, and special orders.
  • Provided information regarding charge accounts and loyalty programs.

Pack Line-worker-entry Level

Matthews Ridgeview Farm
04.2018 - 08.2023
  • Conducted regular inspections and audits to check quality and verify inventory levels.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
  • All task involved in the production of Matthews Sweet potatoes packing and distribution This includes grading sorting and packaging sweet potatoes follow standard work methods and practice safe work habits to ensure production Is as efficient and safe as possible
  • Follow all standard food safety methods and practices to ensure product is handled in clean and safe manner
  • Remove sprouts and or strings from potatoes as they move along the pack line
  • Sort potatoes accordingly to customers specifications by removing rotten damage and at a specification potatoes from pack line
  • Fold and stack cardboard and/or reusable plastic containers
  • Maintain a clean and safe work area
  • Notify supervisor of any mechanical or material issues
  • Worked in all areas of production

Education

GED - General Studies

Aetna
Campused.com

Skills

  • Self-Motivated and Disciplined
  • Cleaning and Organizing
  • Attention to Detail
  • Problem-Solving
  • Punctual and Dependable
  • Customer service and sales
  • Workplace safety & Infection Control
  • Workplace Readiness & Professionalism
  • Interviewing & Networking
  • Business communication
  • Open availability
  • Good faith
  • Integrity
  • Professional development & entry level training
  • Patience
  • Ready to work
  • Developing and building teams
  • Time management ( If your on time your late )
  • Type or edit your skills here

Certification

Nursing assistant specialist certification

Clinical Medical Assistant Certification

CBT (cognitive behavioral therapy)

Additional Information

Food handlers permit (expires 2027)

Languages

English
Full Professional

Timeline

Customer Service Cashier

Conoco Lakeside Food Mart
09.2023 - Current

Pack Line-worker-entry Level

Matthews Ridgeview Farm
04.2018 - 08.2023

GED - General Studies

Aetna

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Ashley Bryant