Motivated Social Worker with a deep understanding of social justice issues and the various systems that impact marginalized communities. Driven by a passion for developing and implementing programs that provide support to individuals in need. Collaborative and a analytical thinker who is dedicated to building partnerships, advocating for clients, and driving positive for change within communities facing adversity.
Overview
7
7
years of professional experience
Work History
Clinical Supervisor (OP) Program
Northeastern Treatment Centers
09.2023 - Current
Ensured counseling professionals maintain a workload of no more than 35 clients
Supervised up to 5 counselors and counselor assistants individually in clinical and administrative areas
Managed the OBOT program with prescribers
Require customers to provide weekly urine drug testing or more frequently if requested by referral agency
Ensured counseling professionals provided client-focused recovery and support planning, completing thorough plans within 30 days of admission
Provided administrative supervision to clinicians, requiring case consultations
Collaborate with referral sources to improve outpatient service access
Collaborated with other providers to help clients with living, learning, working, socializing, legal, medical, psychological, and other recovery domains
Refer and report to external collaborators as needed
Coordinated team to sustain assertive outreach and engagement for lost patients through calls and written communication needed receive telephone outreach for missed sessions and upon discharge
Ensured staff complete discharge and follow up planning for cases
Worked with staff to create a continuing support plans during planned releases to ensure they have access to medical, psychological, social, and environmental supports for recovery
Generated reports for program management to track progress.
Responded to crisis situations with calm and professional approach to optimize support.
Improved patient outcomes by implementing evidence-based treatment plans and clinical interventions.
Utilized various outcome measures in order to evaluate the effectiveness of interventions and adjust treatment plans as necessary.
Increased client satisfaction by fostering a supportive and empathetic therapeutic environment.
Conducted thorough assessments of clients'' needs to develop tailored treatment plans aimed at addressing specific challenges.
Facilitated the implementation of new evidence-based practices within the therapeutic team, resulting in improved treatment outcomes.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Established strong referral networks with local healthcare providers that facilitated seamless coordination between services.
Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
Assessed patients, determined needs, and managed care.
Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
Documented observations, interventions and group activities in the patient's record
Maintained the confidentiality of the patient record and health information
Recognized, prevented and responded to patients who were acting as a danger to themselves
Provided treatment that promoted dignity and privacy of all patients
Showed respect for cultural diversity, patient boundaries and code of conduct
Takes and records temperature, pulse, respiration, and blood pressure
Performs drug screening tests as required accurately
Performed full body searches on patients
Assisted with admitting patients in the facility
Co facilitated groups on the unit and motivational interviewing
Teaches clients about health consequences of substance abuse and the physiological effects of withdrawal
Completed all required documentation accurately and in a timely manner
Assisted with follow-up and paperwork as required on incidents and events that may take place in the facility.
Counselor Intensive Outpatient (OP) Program
Northeastern Treatment Centers
03.2018 - 09.2023
Formulated goals and objectives with the consumer by preparing a written treatment plan
Maintained a case load of 15-35 participants
Completed Assessments and documented patient assessment accurately and promptly, ensuring all pertinent information is entered in a quick and efficient manner
Prepared treatment plans in accordance with the Biopsychosocial assessment
Reviewed goals every 60 days to monitor progress towards goals
Documented progress toward goals and objectives on a progress or group note
Documented consumer encounters, including progress notes, treatment plans, discharge summaries and discharge plans
Participated in weekly staff meetings to provide clinical input on case consults and observations as appropriate
Counseled individual consumers in accordance with the goals developed on the treatment plan
Facilitated group therapy sessions and followed the assigned group format developed for each session
Documented group and clinical observations and behaviors of the client in progress notes
Met biweekly with supervisor for supervision that integrated clinical support and a thorough review of active consumers to discuss challenges
Attend staff meetings, departmental meetings, and service training programs as scheduled
Always maintained consumer confidentiality.
Educated clients on available community resources, fostering a sense of empowerment and self sufficiency.
Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
Developed and facilitated group therapy sessions for increased social support and skill-building opportunities.
Participated in ongoing professional development trainings to remain current on best practices within the counseling field.
Engaged clients in conversation to determine feelings and apprehensions.
Designed culturally-sensitive interventions tailored to each client''s background and experiences.
Designed safe and supportive environment for clients to discuss issues.
Determined clients' risk of self-harm or other dangerous behaviors.
Intensive Case Manager/CBH Community Behavioral Health
PMHCC-Behavioral Health Special Initiatives (BHSI)
07.2017 - 03.2018
Maintained a maximum caseload of 25 crisis cases
Linked participants to resources and services that builds their strengths and meets their needs in order to enable an individual to function at the highest attainable level in the community and achieve self-sufficiency
Assisted clients in developing and setting realistic goals to promote positive change. Obtained required productivity based on available service units per month
Provided case management services community.
Maintained compliance with documentation each month following the documentation rating
Monitored the quality of treatment through social services agencies, residential/outpatient treatment
Participated in the individual's treatment experience by closely working with the recovering person's care manager, therapist, psychiatrist, social worker, etc
Contributed and participated in all after care planning to provide continuity of care
Consulted regularly with CBH and BHSI's Clinical Management Team
Coordinated clinical interventions as needed
Developed strong professional relationships with community partners to enhance service delivery and provide seamless care to clients.
Increased client satisfaction by maintaining open communication and promptly addressing concerns or issues.
Prevented homelessness among at-risk individuals by connecting them with appropriate housing options and financial assistance programs.
Secured essential services such as medical care and substance abuse treatment for clients facing barriers due to insurance or financial limitations.
Empowered clients by equipping them with comprehensive knowledge of their rights and responsibilities in navigating complex social service systems.
Navigated complex social service systems on behalf of clients, advocating for their needs while securing necessary supports and benefits.
Ensured continuity of care during crisis situations by coordinating emergency services, assessing risk factors, and creating safety plans for vulnerable clients.
Facilitated successful client transitions from institutional settings to community living through careful planning and coordination of services.
Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Developed and implemented safety plans for clients at risk of harm to provide protection.
Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
Documented client progress and activities in accordance with agency policies and procedures.
Education
Master of Social Work - Social Work
Rutgers University
Nj
07.2024
Bachelor of Science /Behavioral Health Counseling Degree -
Drexel University
Philadelphia, Pennsylvania
06.2016
Bachelor of Science /Behavioral Health Counseling Degree -
Drexel University
Philadelphia, Pennsylvania
06.2016
Associate of Science - Behavioral Health
Community College of Philadelphia
Philadelphia, Pennsylvania
05.2013
Skills
Clinical assessment
Conflict de-escalation
Documentation skills
Mental Health Support
Clinical Documentation
Attention to Detail
Multitasking
Reliability
Excellent Communication
Client Advocacy
Crisis Intervention Techniques
Treatment Planning
Timeline
Clinical Supervisor (OP) Program
Northeastern Treatment Centers
09.2023 - Current
Behavioral Health Technician/Substance Abuse
Kirkbride Center
09.2023 - Current
Counselor Intensive Outpatient (OP) Program
Northeastern Treatment Centers
03.2018 - 09.2023
Intensive Case Manager/CBH Community Behavioral Health
PMHCC-Behavioral Health Special Initiatives (BHSI)
07.2017 - 03.2018
Master of Social Work - Social Work
Rutgers University
Bachelor of Science /Behavioral Health Counseling Degree -
Drexel University
Bachelor of Science /Behavioral Health Counseling Degree -
Outpatient Clinical Therapist & Program Clinical Supervisor at Tierra Nueva Counseling CenterOutpatient Clinical Therapist & Program Clinical Supervisor at Tierra Nueva Counseling Center