Human resources executive with extensive experience in driving international business outcomes through effective talent management and organizational culture initiatives. Proven advisor to senior executives on strategy development and execution, ensuring alignment across all levels. Skilled in building high-performing teams that deliver exceptional results and foster a positive work environment.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Chief People Officer
Cotulla Education, dba Aviation Institute of Maintenance, Tidewater Tech, Centura College
Virginia Beach, Virginia
01.2025 - 05.2025
Built and led a Human Resources department supporting 1,100+ employees across 20 locations.
Established a Regional HR Business Partner dedicated to building relationships with campus leadership and front-line employees to provide guidance and support.
Led a full-service Talent Acquisition team that filled 300+ positions in 5 months while implementing Greenhouse ATS with integration into ADP.
Identified and on-boarded new Chief Operating Officer, Chief Finance Officer, and Chief Aviation Officer.
Evaluated and implemented new benefits offerings that improved time off benefits, education benefits and overall benefits participation while decreasing overall cost.
Established a compensation function responsible for ensuring internal and external pay equity, while also revamping the incentive compensation plan for leadership.
Overhauled the payroll department and implemented practices that improved employee pay, data, and reporting accuracy and provided the ability to properly forecast employee costs to finance.
Created a Training, Learning, and Development team that created onboarding plans, identified and implemented an LMS and new employee feedback tool.
Key advisor to the board on culture activities, organizational health and risk, and mergers/acquisitions under consideration.
Vice President, Human Resources
Procera Networks, Inc. dba Sandvine
Plano, USA
10.2020 - 12.2024
Led global HR team supporting 900+ associates across 42 countries that was routinely praised by business leaders and associates as being effective business partners and drivers of the organization’s core values.
Implemented organization restructuring due to Sandvine’s foreign entities being placed on US government EAR list in order facilitate removal from the list. Developed culture rebuild after announcement of delisting application being approved.
Streamlined the utilization of newly implemented HRIS system to create one source of truth for all associate related activities and information, including performance evaluation process, setting, tracking and reporting goals tied to overall business strategy, education and training tracking and reporting, all of which resulted in increased end user satisfaction and improved compliance with local government and customer needs.
Implemented the organizations first Diversity, Equality and Inclusion program culminating in higher associate satisfaction survey scores, an increase in gender diversity globally, a record number of female leadership promotions and an increase in external perception as measured by Glassdoor ratings and comments.
Evaluated the organization’s benefit programs globally, electing to implement vendor changes and an internal policy revamp that drove ~$2 million annual save while increasing utilization and associate satisfaction.
Partnered with local HR Business Partners, external legal, and business leaders to ensure employment contracts were written and executed in compliance with local laws and protected the associate and the organization at the time of employment and exit. The new agreements improved our relationship with global associates and resulted in a 90% reduction in legal claims over a 2 year period.
Realigned global Talent Acquisition team allowing us to fill a record number of positions with a year over year reduction in time to fill rates with a smaller team.
Designed and implemented a Succession Planning and Career Mapping program that resulted in three executive openings being filled internally, all associates knowing the requirements for promotion or cross functional moves, and a leadership training program for those identified as potential successors.
Key advisor to executive leadership team with recommendations in all areas of HR and global employment practices.
Interim Head of People Services
Universal Technical Institute, Inc.
Scottsdale, USA
10.2019 - 10.2020
As Interim Head of People Services led all functions of Human Resources, including Business Partners, Staffing, Total Rewards, and Organizational Development and Training, for NYSE traded, government regulated, proprietary education company 1,500+ employees across multiple states. Reporting to the CEO, drove the innovation and implementation of talent strategies and human capital solutions that produced and sustained a competitive business advantage.
Led a team of transformational, value-add HR business partners providing a customer-centric vision, strategy and delivery model resulting in increased credibility, improved partnerships and reputation as a strategic, effective, can-do organization.
Designed and implemented employment strategy during COVID pandemic, which protected employee future employment while driving cost savings commensurate with loss in revenue during campus closures.
Drove improvement of performance management by streamlining the performance evaluation process, optimizing competencies, and transitioning to a new evaluation platform, which resulted in increased end user satisfaction, reduced costs, and an increase in value added feedback to employees.
Drove the transition to a paperless file management system to streamline the process of initiating, approving and processing employee changes, eliminated paper files, and increased the efficiency of file retention resulting in fewer processing errors, increased performance in SOX audits, and cost reduction tied to lowering supply costs, reallocation of square footage, and equipment reduction.
Led cross-functional project teams to drive efficiencies in purchasing, IT administration, HRIS system improvements, and rightsizing of business operations resulting in streamlined processes and an optimized student to FTE ratio.
Designed and implemented a union avoidance strategy including an expedited election plan, readiness response team, executive training, and front-end training for recruiters and hiring managers.
Key advisor to CEO and executive leadership with recommendations in all areas of HR and liaison to Board of Directors for all Executive Compensation matters.
Led a talent acquisition team that is a proactive, social media savvy, and dedicated to acquiring top talent and creating the ultimate candidate/hiring manager experience.
Strategic partnership with internal and external legal counsel to proactively address litigation concerns and reduce legal costs.
Human Resources Manager
Essilor of America
Dallas, USA
01.2001 - 12.2009
Provided ongoing consultation to assess needs and provide management with recommendations in all areas of HR (benefits, compensation, employee relations, policy and procedure interpretation, and organizational development).
Coached and developed direct reports in areas of HR including employee counseling and internal investigations.
Partnered with Leadership Training and Development team to define competencies and create development activities used in succession planning, performance management, and annual review processes. Implemented changes across all client groups.
Responsible for evaluation and integration of employee benefits and company policies in multiple acquisitions while maintaining the integrity and culture of the existing employee base.
Decreased laboratory employee turnover from 54% to 12% by implementing new hiring process, behavioral based interviewing, and conducting job satisfaction surveys to increase focus on positive employee relations.
Created and conducted training courses on company policies, behavioral based interviewing, employment law, performance planning and review, succession planning, HIPAA, and hazardous communication.
Director, Human Resources
Broadlane
Dallas, USA
12.2007 - 07.2009
Provided ongoing consultation to assess needs and provide management with recommendations in all areas of HR (compensation, employee relations, policy and procedure interpretation, and organizational development).
Owned and managed succession planning and semi-annual performance management process.
Advised senior management on organizational realignment to address customer needs, and to control expenses while the company grew exponentially.
Standardized and implemented a consistent job description and compensation structure.
Led the integration of outsourced hospital employees into Broadlane organization.
Responsible for investigating and responding to employee complaints of discrimination.
Responsible for reviewing and drafting all company policies and procedures to ensure compliance and effectiveness.
Branch Training Specialist
Adecco Employment Services
Richardson, USA
03.2000 - 12.2000
Facilitated engaging workshops to improve team performance and productivity.
Evaluated training effectiveness through feedback and participant assessments.
Managed multiple projects simultaneously while adhering to tight deadlines.
Office Supervisor
Adecco Employment Services
Richardson, USA
06.1999 - 03.2000
Trained new staff on company policies and operational procedures.
Facilitated candidate interviews and assessments for diverse roles across departments.
Associate Manager
Eddie Bauer
Lubbock, Texas
11.1996 - 04.1999
Supervised daily operations to ensure efficient store functionality.
Trained and mentored staff on customer service best practices.
Managed inventory levels to maintain product availability and organization.
Sales Associate
Eddie Bauer
Lubbock, Texas
11.1995 - 11.1996
Assisted customers in selecting outdoor apparel and gear.
Maintained organized display areas for merchandise and seasonal items.
Processed transactions accurately using point-of-sale systems.
Education
Bachelor of Arts - Psychology
Texas Tech University
Lubbock, TX
05-1999
Skills
Talent acquisition and management
Global HR strategy
Compensation and benefits
Performance evaluation
HRIS implementation
Organizational development
Change management
Legal compliance
Certification
Licensed Analyst, Predictive Index
Certified Korn Ferry Leadership
Achieve Global Certified Trainer
ALICE Certified Instructor
References
References available upon request.
Timeline
Chief People Officer
Cotulla Education, dba Aviation Institute of Maintenance, Tidewater Tech, Centura College