Ashley Bucio
6381 Pawlow Ave
Summary
Professional administrative specialist prepared for office support roles. Skilled in managing schedules, organizing files, and coordinating meetings. Reliable team collaborator with focus on achieving results and adapting to changing needs. Known for organizational and communication skills.
Overview
4
4
years of professional experience
Work History
Office Secretary
Primo Tires
02.2025 - Current
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Medical Front Office Receptionist
Harmony Healthcare
01.2023 - 02.2025
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Maintained a clean and welcoming reception area to ensure a positive first impression for all visitors to the medical facility.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic, and health history to keep information current.
Store Protection Specialist
Ross Dress for Less
07.2022 - 12.2022
- Streamlined communication between store protection staff and management by participating in regular meetings and sharing insights into current security challenges facing the retail environment.
- Improved customer service quality by providing assistance to shoppers when needed, creating a welcoming atmosphere within the store.
- Worked closely with other departments within the store to promote teamwork and communication regarding safety concerns or suspicious activity observed during shifts.
Retail Sales Associate
Hershey's Chocolate World
04.2021 - 07.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
Education
High School Diploma -
Durango High School
Las Vegas, NV05-2021
Skills
- Appointment coordination
- Organized file management
- Reception management
- HIPAA compliance
- Customer service
- Detail-oriented
- Effective team collaboration
- Insurance eligibility verification
- Medical terminology
- Co-payment collection
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Office Secretary
Primo Tires
02.2025 - Current
Medical Front Office Receptionist
Harmony Healthcare
01.2023 - 02.2025
Store Protection Specialist
Ross Dress for Less
07.2022 - 12.2022
Retail Sales Associate
Hershey's Chocolate World
04.2021 - 07.2022
High School Diploma -
Durango High School
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