Ashley Burger

• Conducted client needs assessments to provide tailored life insurance solutions, managed a portfolio of clients, achieved sales targets, and collaborated with team members to improve client and employees satisfaction. Trained junior agents on industry best practices to improve overall team performance and productivity. Streamlined the hiring process for quicker turnaround times, resulting in improved efficiency and better talent acquisition.

• Contributed to firm-client relationship building through professional-client interactions, conveying empathy while maintaining confidentiality.
• Enhanced case efficiency by editing, proofreading, organizing and maintaining legal documents, files, and correspondence
• Assisted in preparing settlement proposals and agreements to help attorneys negotiate settlements in the client's best interest.

• Analyzed sales calls, led training programs, implemented customized coaching, monitored market trends, managed administrative duties, and fostered strong team relationships. Encouraged adoption of new sales techniques and technologies, provided constructive criticism, and developed customized coaching plans to address specific skill gaps and needs within the sales force.

• Launched and grew a business, managed long-term client relationships, and handled conflict resolution. Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction. Managed day-to-day business operations, implemented marketing strategies, and handled financial aspects including budgeting, financial reporting, and tax preparation.

Phi Theta Kappa Honors Society Member

Pre-law