Ashley Burkes
Austin,TX
Summary
Aspiring American Sign Language (ASL) Interpreter and future early childhood educator (E–6), currently completing formal college training in ASL and Education Instruction. Brings strong experience in healthcare support, documentation, customer service, and communication. Dedicated to supporting diverse communities and bridging communication gaps while providing compassionate, accurate, and inclusive assistance.
Professional with strong commitment to excellence in role of Aide. Brings valuable experience in supporting patient needs and ensuring smooth daily operations. Highly reliable team player who adapts to changing requirements and delivers consistent results. Skilled in patient care, organization, and effective communication.
Overview
9
9
years of professional experience
Work History
Wellness Aide (CNA)
HALCYON HOME HEALTH
08.2021 - Current
- Document care notes for next shift
- Check and record vital signs
- Assist with hygiene, meals, and daily care
- Perform housekeeping duties
- Conduct routine wellness checks
Patient Care Technician
St. David’s South Austin Hospital
03.2021 - 06.2021
- Performed phlebotomy and monitored vital signs
- Assisted patients with mobility and basic care needs
- Documented all patient activity accurately
Assembly / Clean Room Technician
Applied Materials
08.2017 - 10.2019
- Performed chamber component assembly in clean room environment
- Followed technical assembly documents and checklists
- Completed documentation sign-offs
- Trained new employees in procedures
Inbound Medical Claims Representative
Superior Health Plan
11.2016 - 06.2017
- Processed medical eligibility and benefits inquiries
- Answered member questions following HIPAA standards
- Adhered to CMS.gov medical guidelines
Education
Associate of Arts - American Sign Language
Austin Community College
Austin, Texas01.2027
Associate of Arts - Education Instruction (E–6)
Austin Community College
Austin, Texas01.2027
GED -
American YouthWorks
Austin, Texas05-2010
Skills
- American Sign Language (ASL) – In Progress
- CNA / Patient Care
- Customer Service & Interpersonal Communication
- Documentation & Reporting Accuracy
- HIPAA Compliance & Confidentiality
- Clean Room & Technical Assembly
- Time management
- Housekeeping
- Patient care
- Medication management
- Basic first aid
Timeline
Wellness Aide (CNA)
HALCYON HOME HEALTH
08.2021 - Current
Patient Care Technician
St. David’s South Austin Hospital
03.2021 - 06.2021
Assembly / Clean Room Technician
Applied Materials
08.2017 - 10.2019
Inbound Medical Claims Representative
Superior Health Plan
11.2016 - 06.2017
Associate of Arts - American Sign Language
Austin Community College
Associate of Arts - Education Instruction (E–6)
Austin Community College
GED -
American YouthWorks