Ashley Burleski
The Bronx
Summary
Dynamic professional with extensive experience at Taconic DDSO, excelling in staff scheduling and crisis management. Proven ability to enhance patient care through effective team collaboration and conflict resolution. Committed to improving operational efficiency and providing compassionate support, while ensuring compliance with regulations and delivering individualized care planning. Compassionate professional with background in social and human service assistance. Skilled in providing support to diverse populations, including individuals with disabilities and those in need of mental health services. Strengths include effective communication, crisis intervention techniques, and development of personalized care plans. Successfully improved client well-being and facilitated community resource connections in previous roles.
Overview
14
14
years of professional experience
Work History
Developmental Assistant 3
Taconic DDSO / OPWDD
Wassaic
10.2017 - Current
- Maintained records of attendance, shifts worked, vacation requests. for all direct support staff members.
- Ensured compliance with applicable laws, regulations and standards related to the roles of direct support staff members.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Participated in recruitment activities such as interviewing potential candidates for open positions.
- Provided guidance, direction and support to direct support staff.
- Created work schedules for direct support staff.
- Resolved conflicts between direct support staff members or clients as needed.
- Conducted performance reviews of direct support staff.
- Communicated with patients with compassion while keeping medical information private.
- Explained policies, procedures and services to patients.
- Provided leadership during crisis situations involving clients or team members.
- Assigned and monitored daily tasks for direct support staff.
- Provided feedback on a regular basis to improve efficiency within the department's operations.
- Identified areas for improvement in the work processes of direct support staff members and implemented solutions accordingly.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
Printer
Arlington INK
Poughkeepsie
02.2011 - 03.2017
- Assessed inventory and ordered new ink, paper and other materials to keep supplies stocked.
- Examined printed copy for correct ink density, position on paper and registration.
- Operated wide format plotters and printers for large scale printing projects.
- Performed routine maintenance and cleaning of printers to ensure optimal performance.
- Monitored quality control of printed output by inspecting finished products for accuracy.
- Observed environmental factors and effects on equipment performance to make adjustments when necessary.
Education
High School Diploma -
Webutuck High School
Amenia, NY06-2005
Skills
- Staff scheduling
- Performance reviews
- Crisis management
- Employee recruitment
- Conflict resolution
- Patient communication
- Team collaboration
- Work process improvement
- Time management
- Direct support
- Record keeping
- Guidance and support
- Behavioral support
- Self-care assistance
- Data collection
- Sensory support
- Adaptive techniques
- Visual supports
- Individualized care planning
- Progress monitoring
- Employee training
- Customer service
- Heartsaver first aid CPR AED
Timeline
Developmental Assistant 3
Taconic DDSO / OPWDD
10.2017 - Current
Printer
Arlington INK
02.2011 - 03.2017
High School Diploma -
Webutuck High School
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