Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Burney

Jacksonville ,Florida

Summary

Dynamic District Manager with a proven track record at Waffle House, excelling in strategic planning and revenue generation. Expert in multi-unit management, fostering teamwork, and enhancing employee retention. Achieved consistent growth by identifying new business opportunities while ensuring compliance with operational standards and regulations. Passionate about driving results and cultivating high-performance teams.

Overview

12
12
years of professional experience

Work History

District Manager

Waffle House
05.2018 - Current


  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
  • Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
  • Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
  • Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
  • Promoted culture of accountability, setting clear expectations and conducting regular performance evaluations.

Bartender

Miller's Ale House
02.2016 - 05.2018
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Server/Bartender/Cook

Beef 'O' Brady's
02.2014 - 01.2016
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Line Cook

Taps Bar And Grill
04.2013 - 12.2013
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Education

Bachelors Of Science - Pre-Physical Therapy

Florida Agricultural And Mechanical University
Tallahassee, FL
04.2018

Associate Of Arts -

State College of Florida
Bradenton, FL
2013

High School Diploma -

Palatka High School
2011

Skills

  • Leadership skills
  • Recruiting and hiring
  • Strategic planning
  • Customer service
  • Attention to detail
  • Multi-unit management
  • Decision-making
  • Team leadership
  • Budget management
  • Business development
  • Business administration
  • Revenue generation
  • Policy enforcement
  • Financial oversight

Timeline

District Manager

Waffle House
05.2018 - Current

Bartender

Miller's Ale House
02.2016 - 05.2018

Server/Bartender/Cook

Beef 'O' Brady's
02.2014 - 01.2016

Line Cook

Taps Bar And Grill
04.2013 - 12.2013

Bachelors Of Science - Pre-Physical Therapy

Florida Agricultural And Mechanical University

Associate Of Arts -

State College of Florida

High School Diploma -

Palatka High School

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Ashley Burney