Ashley Bush
Columbus,MS
Summary
Accomplished Public Service Worker, adept in office administration and organization, significantly reduced staff turnover by developing a successful retention plan. Leveraging strong decision-making and customer service skills, I enhanced team productivity and customer satisfaction. Proficient in Word, Excel, and specialized software like Banner and Argos Reporting, I excel in streamlining operations and improving profitability.
Overview
17
17
years of professional experience
Work History
Registrar's Secretary
Lawson State Community College
12.2014 - Current
- Assist in variety of clerical and record-keeping tasks related to student enrollment, transfers, and withdrawals.
- Evaluate student's transcripts from previous colleges.
- Interview, train, and hire all student workers in my area.
- Assist students and acts as a receptionist while routes telephone calls.
- Maintain compliance and integrity of Academic policies and procedures.
- Participates in professional development webinars and workshop.
- Updated spreadsheets and database to track, analyze, and report on performance with upcoming graduates.
Store Manager
Family Dollar
05.2010 - 08.2013
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Office Manager
SAFE HAVEN
08.2008 - 05.2010
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Library Clerk
Shelton State
08.2007 - 05.2008
- Provided a welcoming environment for patrons by maintaining a clean, orderly, and inviting space for reading, studying, or browsing.
- Maintained an organized library collection by accurately shelving books, periodicals, and other materials according to classification systems.
- Fielded reference questions from patrons using internal databases, online search engines, catalogs, and print resources to provide accurate information quickly.
- Enhanced patron satisfaction by providing efficient and accurate assistance with locating materials and resources.
Education
Associate of Arts - Communications
Shelton State Community College
Tuscaloosa, ALBachelor of Science - Public Health Education
Mississippi University For Women
Columbus, MS05.2024
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Excellent Word and Excel Skills
- Experienced in Banner, Degree Works, Canvas, Argos Reporting
- Self-Directed
- Strong decision-making with a focus on collaborative problem-solving and conflict resolution
Timeline
Registrar's Secretary
Lawson State Community College
12.2014 - Current
Store Manager
Family Dollar
05.2010 - 08.2013
Office Manager
SAFE HAVEN
08.2008 - 05.2010
Library Clerk
Shelton State
08.2007 - 05.2008
Associate of Arts - Communications
Shelton State Community College
Bachelor of Science - Public Health Education
Mississippi University For Women