Ashley Bustos
Copperas Cove
Summary
Detail-oriented professional with extensive experience in high-compliance, high-accountability environments. Skilled in secure inventory control, chain-of-custody documentation, data entry, shipping/receiving, and resolving discrepancies with accuracy and discretion. Known for running independent workflow, staying calm under pressure, and providing professional service while protecting confidential information.
Overview
12
12
years of professional experience
Work History
Paraprofessional
Prosper Independent School District
Prosper, TX
07.2022 - 09.2025
- Worked in a fast-paced environment requiring accuracy, attention to detail, and consistent adherence to procedures.
- Maintained confidentiality and handled sensitive information appropriately in compliance-focused settings.
- Tracked and documented information daily; communicated updates clearly to supervisors and team members.
- Supported individuals with varied needs using calm communication, patience, and problem-solving skills.
- Managed multiple priorities, transitions, and time-sensitive tasks while maintaining professionalism.
Correctional Officer
Texas Department Of Criminal Justice
Gatesville, TX
02.2021 - 04.2022
- Worked in a highly regulated environment requiring strict adherence to policies, accurate documentation, and consistent procedural compliance.
- Maintained calm professionalism in high-stress situations; used de-escalation and clear communication to resolve conflicts safely.
- Documented incidents with daily activity objectively, with attention to detail and accurate timelines.
- Managed competing priorities and frequent interruptions while maintaining accuracy and focus.
- Protected sensitive information and demonstrated discretion with confidential records and conversations.
- Collaborated with a team to maintain safe operations and ensure smooth shift handoffs.
- Assisted with transport and supervision related to scheduled health services while following security and confidentiality procedures.
- Maintained accurate logs and chain-of-custody style documentation for restricted items.
- Cordinated professionally with medical staff and followed protocols for health-related requests.
Correctional Officer, Property Room
Texas Department Of Criminal Justice
Beeville, TX
03.2014 - 04.2018
- Independently managed a secure administrative segregation property room, overseeing daily operations, workflow, and documentation with minimal supervision.
- Maintained strict chain-of-custody controls for contraband, restricted property, and temporary storage items, ensuring accurate tracking and accountability.
- Performed detailed data entry and records management; maintained organized logs to support audits, investigations, and compliance requirements.
- Controlled access and release of restricted items based on inmate status, applying policy consistently and documenting all actions.
- Coordinated incoming/outgoing shipments, including packaging, documentation, routing, and tracking to ensure accurate delivery and receipt.
- Delivered stored property promptly following inmate return, balancing timeliness with procedural compliance and security requirements.
- Investigated and resolved grievances by verifying records, identifying discrepancies, and communicating outcomes clearly and professionally.
- Reduced errors and retrieval time by maintaining and organized storage system and standardized labeling/tracking processes.
- Managed multiple competing priorities and frequent interruptions while maintaining accuracy in a high-stakes environment.
- Conducted routine inventory checks and corrected documentation/storage issues to reduce errors and improve retrieval time.
Education
High School Diploma -
Havelock High School
Havelock, NCSkills
- High Accuracy Data Entry
- Documentation and Recordkeeping
- Records Management Systems
- Scheduling and Workflow Prioritization
- Multitasking in Fast-Paced Environments
- Inventory Management
- Shipping, Receiving, and Tracking
- Chain-of-Custody Tracking
- Secure Storage and Controlled Access
- Audits/Inventory Checks
- De-escalation and Conflict Resolution
- Confidentiality and Privacy Practices
- Time Management
- Policy and Procedure Compliance
- Team Collaboration
Timeline
Paraprofessional
Prosper Independent School District
07.2022 - 09.2025
Correctional Officer
Texas Department Of Criminal Justice
02.2021 - 04.2022
Correctional Officer, Property Room
Texas Department Of Criminal Justice
03.2014 - 04.2018
High School Diploma -
Havelock High School