Ashley Butler
Woodbury,CT
Summary
Dedicated Office Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. I'm a stay at home mom who is looking to get back into the working field that I am passionate about. I enjoy helping customers and doing data entry I miss being apart of a team.
Overview
6
6
years of professional experience
Work History
Office Assistant/Receptionist
Arthur Carroll Insurance Agnency
08.2017 - 08.2023
- Delivered clerical support by handling range of routine and special requirements.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Expedited document processing with accurate data entry and timely filing.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Streamlined communication between departments for better collaboration and increased productivity.
- Processed incoming and outgoing mail and packages according to established procedures.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Edited and proofread documents for accuracy and completeness.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Assisted with onboarding of new employees.
- Interacted with customers by phone, email, or in-person to provide information.
- Optimized workflow processes through regular evaluation of office procedures for potential improvements.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Coordinated and scheduled meetings and appointments.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Corresponded with clients through email, telephone, or postal mail.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Maintained confidentiality of information regarding clients and company.
- Confirmed appointments, communicated with clients, and updated client records.
Education
High School Diploma -
Nonnewaug High School
Woodbury, CT06.2007
Skills
- Correspondence drafting
- Filing and data archiving
- Record preparation
- Appointment Scheduling
- Business Writing
- Document Editing
- Customer Relationship Management (CRM)
- Data Gathering
- Scheduling appointments
- Documentation And Reporting
- Customer Service
- Data Recording
Timeline
Office Assistant/Receptionist
Arthur Carroll Insurance Agnency
08.2017 - 08.2023
High School Diploma -
Nonnewaug High School