Ashley Byrd
Summary
Well-organized professional equipped with varied experiences in administrative roles. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Pet Groomer
HotDogs Grooming
02.2020 - Current
- Improved pet hygiene by providing thorough grooming services, including bathing, brushing, and hair trimming.
- Maintained a clean, organized workspace to ensure the health and safety of both pets and staff members.
- Prevented injuries by safely handling pets of various sizes and temperaments during grooming sessions.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Managed inventory of grooming supplies and equipment, placing orders as needed to maintain adequate stock levels.
- Ensured client satisfaction throughout the entire grooming process from initial consultation through completion.
- Collaborated with fellow groomers to share knowledge, tips, and best practices within the industry.
- Achieved faster turnaround times without sacrificing quality using time management skills.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Sales Associate
McLeod Farms
01.2016 - 01.2020
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Associate of Arts -
Florence-Darlington Technical College
Florence, SC06.2019
High School Diploma -
McBee High School
McBee, SC06.2016
Skills
- Appointment Scheduling
- Basic accounting
- Customer Communication
- Attention to Detail
- Problem-Solving
- Dependable and Responsible
- Microsoft Office
- Work Planning
- Decision-Making
- Facilities Maintenance
Certification
- Licensed EKG Technician - 2020-Present
- First Aid / CPR Certified 2019-Present
References
- Sherry Jones, President/ Co-owner Of Florence Concrete Products, (843)-662-2549
- Wendy Langjahr, Teaches 3rd Grade Math and Science at McBee Elementary School, (843)-335-8347
- Dianna Todd, Food Safety Director/Product Inventory Manager at McLeod Farms on Hwy. 151, (864)-554-9669
Timeline
Lead Pet Groomer
HotDogs Grooming
02.2020 - Current
Sales Associate
McLeod Farms
01.2016 - 01.2020
Associate of Arts -
Florence-Darlington Technical College
High School Diploma -
McBee High School