Ashley Byrd
Trona,CA
Summary
Compassionate caregiver with extensive experience at State Of California-CCWF, delivering personalized care and emotional support. Proven ability to enhance client wellbeing through effective medication administration and mobility assistance. Skilled in maintaining a safe environment and advocating for clients' rights, ensuring access to essential resources.
Overview
20
20
years of professional experience
Work History
IHSS Care Provider
State Of California-CCWF
04.2024 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Administered medication as prescribed, monitoring client health and wellbeing.
- Developed personalized care plans in collaboration with healthcare professionals.
- Maintained accurate records of client progress and care provided.
- Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
- Advocated for clients' rights and access to necessary resources and services.
- Provided transportation and appointments management.
- Provided transportation for clients to medical appointments, social events, and other necessary outings.
- Ensured a safe and comfortable environment by maintaining a clean and organized living space.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
Server
Red Robin
Hemet, CA
05.2014 - 11.2016
- Provided exceptional customer service by promptly addressing guest inquiries and needs.
- Managed order accuracy and timely delivery of food and beverages to tables.
- Collaborated with kitchen staff to ensure seamless communication and service flow.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Adapted quickly to changing priorities during peak service periods, ensuring team efficiency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Sales Associate
Belk
Jacksonville, FL
04.2010 - 12.2013
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained accurate inventory levels through regular stock checks and organization.
- Processed transactions efficiently using POS systems while ensuring customer satisfaction.
- Collaborated with team members to create visually appealing merchandise displays.
Receptionist
Kia on Atlantic
Jacksonville, FL
06.2008 - 01.2010
- Greeted and assisted customers, ensuring a positive first impression and efficient service.
- Managed incoming calls, directing inquiries to appropriate departments for timely resolution.
- Scheduled appointments and maintained organized calendar for service department efficiency.
- Processed customer transactions accurately using dealership management software.
- Answered phone promptly and directed incoming calls to correct offices.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Manager
Tropical Smoothie
Jacksonville Beach, FL
09.2006 - 05.2009
- Oversaw daily operations to ensure smooth workflow and efficient service delivery.
- Trained and mentored team members on customer service best practices and product knowledge.
- Implemented inventory management procedures to optimize stock levels and reduce waste.
- Developed staff scheduling to align with peak business hours and enhance productivity.
- Conducted quality control checks to maintain high standards in food safety and preparation.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
Associate of Arts - Liberal Arts/ Arts & Humanities
Cerro Coso Community College
Ridgecrest, CA08-2022
Associate of Science - Human Services
Cerro Coso Community College
Ridgecrest, CA08-2022
Associate of Arts - Liberal Arts/ Social & Behavioral
Cerro Coso Community College
Ridgecrest, CA08-2022
Skills
- Emotional support
- Grooming assistance
- Physical mobility support
- Compassionate caregiving
- Dressing assistance
- Transportation assistance
- Housekeeping tasks
- Personal hygiene support
- Patient care
- Behavioral management
Timeline
IHSS Care Provider
State Of California-CCWF
04.2024 - Current
Server
Red Robin
05.2014 - 11.2016
Sales Associate
Belk
04.2010 - 12.2013
Receptionist
Kia on Atlantic
06.2008 - 01.2010
Manager
Tropical Smoothie
09.2006 - 05.2009
Associate of Arts - Liberal Arts/ Arts & Humanities
Cerro Coso Community College
Associate of Science - Human Services
Cerro Coso Community College
Associate of Arts - Liberal Arts/ Social & Behavioral
Cerro Coso Community College