Ashley Carpenter
Ft. Worth,TX
Summary
Professional dental assistant with 8 years of experience in providing comprehensive patient care and efficient clinical support. Proven ability to enhance patient satisfaction, streamline dental operations, and uphold high standards of hygiene and safety. Strong focus on team collaboration and adaptability, ensuring seamless integration into dynamic dental practices. Skilled in chairside assistance, radiography, patient education, and maintaining meticulous records. Reliable and results-driven with commitment to delivering exceptional patient outcomes.
Overview
9
9
years of professional experience
Work History
Oral Surgery Assistant
Pure Oral Surgery
01.2025 - Current
- Assisted surgeons during oral procedures, ensuring a sterile environment and efficient workflow.
- Prepared surgical instruments and materials, maintaining organization and readiness for procedures.
- Educated patients on pre-operative and post-operative care, enhancing patient understanding and compliance.
- Managed patient records using electronic health record systems, ensuring accuracy and confidentiality.
- Assisted surgeon during procedures by wiping up bodily fluids and handing over needed dental instruments.
- Minimized complications during surgery by effectively monitoring anesthesia levels under the guidance of an Oral Surgeon or Dental Anesthesiologist.
- Maintained a safe and clean working environment through proper sterilization of instruments and adherence to infection control protocols.
- Collaborated with surgeons to develop customized treatment plans that met individual patient needs.
- Reduced appointment wait times, managing schedules efficiently for both surgeon and patients.
Lead Registered Dental Assistant
Ideal Dental
01.2024 - 10.2024
- Supervised dental assistants to ensure compliance with clinical protocols and patient care standards.
- Coordinated patient schedules, optimizing appointment flow and enhancing overall office efficiency.
- Conducted inventory management for dental supplies, ensuring availability and reducing waste through efficient ordering processes.
- Assisted in developing training programs for new staff, fostering skill development and consistency in service delivery.
- Mentored junior dental assistants, providing guidance on best practices and promoting professional growth within the team.
- Developed strong rapport with patients, easing anxieties through clear communication about their treatments.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Dental Assistant
Custom Periodontics & Implantology
01.2023 - 01.2023
- Successfully cultivated enduring relationships with clients, which enhanced loyalty and significantly contributed to client account growth.
- Facilitated a welcoming and informative environment for new clients by efficiently guiding them through onboarding, explaining procedures and care plans, and improving overall understanding.
- Contributed to the development of client-marketing materials which increased client engagement and contributed to a substantial growth in new patient appointments.
- Efficiently managed client account reporting, ensuring accurate documentation of treatments, billing information, & payment records, leading to an improvement in billing accuracy & client satisfaction.
- Assisted in managing client contract renewals and amendments, effectively coordinating schedules and follow-ups, and supporting upsell initiatives, leading to enhanced long-term client relationships.
- Skillfully communicated intricate dental procedures to clients, ensuring understanding and comfort through clear explanations and empathetic reassurance.
- Enhanced client engagement and satisfaction levels significantly by delivering exceptional service quality and significantly reducing client wait times.
- Proactively identified common operational challenges and effectively implemented solutions to significantly enhance team efficiency and streamline client processes.
- Monitored and reported daily client volumes and inventory levels, providing insights that led to a significant reduction in unused supplies and better resource allocation.
- Collaborated effectively with assistants, front desk coordinators, and dentists to organize client files, ensuring streamlined communication and minimizing potential misunderstandings or confusion.
Dental Assistant
Alliance Periodontics
01.2021 - 01.2023
- Developed and implemented client education materials to ensure a clear understanding of treatments and aftercare.
- Provided comprehensive support to dentists by processing X-rays, sterilizing medical instruments, and aiding with high-priority dental procedures.
- Streamlined operations processes to facilitate and strengthen workflows, further enhancing client relationships and establishing a beneficial company image.
- Maintained an in-depth knowledge of medical terminology, care, and regulations to ensure high-quality care and service delivery.
Dental Assistant
Aspen Dental
01.2020 - 01.2020
- Responsible for managing patients and insurance provider accounts for a high volume practice by synthesizing the objectives of patients, clinical & insurance providers to improve retention rates.
- Audited inventory and usage data to identify usage trends then automated inventory ordering.
- Worked closely with insurance partners to streamline document transmission for prior authorization and compliant patient delivery resulting in optimized efficiency & in-network contract extensions.
- Managed cross-functional automation & customer communication projects to automate appointment reminders, follow up reminders and onboarding document completion reminders.
- Responsible for ensuring compliance with insurance account partners requirements then utilized requirements to establish operating procedures that reinforced compliance.
Dental Assistant
Scott Goodove
01.2017 - 01.2018
- Interfaced with clients to provide procedure related education and consent.
- Coordinated prior authorization receipt to confirm appointments then prepared exam rooms.
- Developed inter office document transmission protocol to streamline the migration of paper charts to electronic medical records system which simplified the insurance account billing process.
- Managed the practice calendar including conducting routine audits of committed appointments and availability to improve the accuracy of scheduling data which reduced wait times & overbookings.
Skills
- Periodontal therapy
- Dental radiography
- Oral surgery preparation
- Restorative dentistry
- Dental procedure assistance
- Endodontic procedure support
- Dental impression specialist
- Four-handed procedures
- Disinfecting rooms and equipment
- First aid training
- Chairside assistance
- Team collaboration
Timeline
Oral Surgery Assistant
Pure Oral Surgery
01.2025 - Current
Lead Registered Dental Assistant
Ideal Dental
01.2024 - 10.2024
Dental Assistant
Custom Periodontics & Implantology
01.2023 - 01.2023
Dental Assistant
Alliance Periodontics
01.2021 - 01.2023
Dental Assistant
Aspen Dental
01.2020 - 01.2020
Dental Assistant
Scott Goodove
01.2017 - 01.2018
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