Ashley Calderon
Pawtucket
Summary
Experienced administrative team member with expertise in medical compliance and operational procedures. Effective communicator with a focus on problem-solving and team support. Skilled in managing inventory, enhancing customer service, and streamlining office processes.
Overview
4
4
years of professional experience
Work History
Surgical Scheduler
Ortho Rhode Island
Warwick
09.2023 - Current
- Coordinate complex surgical schedules across 3 orthopedic specialties: sports medicine, total joint, and foot/ankle
- Manage surgeon calendars, OR block time, and pre-op workflows
- Communicate with patients regarding prep and follow-ups; triage inquiries efficiently
- Liaise with internal/external providers to ensure pre-operative clearances
Personal Response Associate
Lifeline Systems
Framingham
03.2022 - 08.2022
- Responded to emergency alerts, dispatched services, and followed safety protocols
- Resolved technical issues to ensure consistent client support
- Maintained accurate records and ensured prompt service response
Front Desk Receptionist
Anchor Medical
Warwick
02.2021 - 10.2021
- Scheduled appointments and verified insurance for high-volume practice
- Managed front desk operations, calls, and pre-visit screenings
- Delivered professional, welcoming service to patients and visitors
Education
High School Diploma -
Classical High School
Providence, RI06.2018
Skills
- Calendar and meeting coordination
- Scheduling and EMR systems
- Patient communication and triage
- Microsoft Office Suite and Google Workspace
- Multitasking in fast-paced environments
- Confidential information handling
Languages
Spanish
Native/ Bilingual
Timeline
Surgical Scheduler
Ortho Rhode Island
09.2023 - Current
Personal Response Associate
Lifeline Systems
03.2022 - 08.2022
Front Desk Receptionist
Anchor Medical
02.2021 - 10.2021
High School Diploma -
Classical High School
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