ASHLEY CAMPBELL-BROOKS
Lithonia,GA
Summary
Proactive professional with experience in entering information into various software programs, maintaining records and verifying information for accuracy. Currently I am seeking a position that utilizes my skills knowledge and talent. I am also an organized and motivated individual that learns at a fast pace and gets work done in an efficient and swift manner.
Overview
12
12
years of professional experience
Work History
MOA- Medical Office Associate
Penn State Medical Group
Elizabethtown
11.2018 - Current
- Checking patients in and out of clinic site
- Handling incoming calls in clinic which can entail taking messages and sending them directly to the doctor or provider
- Scheduling patient appointments in clinic or over the phone
- Rescheduling, and Canceling patient appointments that are called in
- Collecting co-payments with every visit
- Handling patient referrals that get sent within or out of network
- Call patients and remind them of upcoming appointments
- Answering messages from the providers as well as patients
- Go into appointment list every morning and mark off which patients are coming in with Medical Assistance for a slight reminder to give out the government assistance acknowledgement form.
Dietary Aide
Frey Village
Middletown
12.2017 - 10.2018
- Prepared dietary information for use by kitchen personnel in preparation of foods for nursing home patients
- Marked tally on master menu to inform kitchen personnel of food requirements
- Processed new diets and changes as required
- Set up, arranged, and performed tray line duties
- Assisted cooks in food preparation as needed
- Helped in kitchen cleaning, dish and utensil washing, stacking, and storing
- Responded to residents and staff dietary needs as requested
- Followed facility cleaning and sanitation standards.
Income Auditor
Resorts World Casino
Queens
08.2016 - 04.2017
- Verify all credit card and cash transactions
- Verify paperwork from cage and count room is properly placed and sorted
- Checking to make sure food and beverage is in order for an audit then audit paperwork
- Write exceptions when necessary to departments about missing paperwork or other discrepancies
- Maintains and keeps records that are used by other departments to perform required financial tasks.
Income Control Clerk
Empire City Casino
Yonkers
08.2015 - 08.2016
- Verify credit card and cash transactions at the end of the day
- Ensure that the total income through sales entered into the system match the balance in the registers
- Evaluate win/loss statements for the casino on a daily basis.
Mentor/ Tutor/ Event Planner
Kips Bay Boys and Girls Club
Bronx
01.2016 - 05.2016
- Keep young students motivated with school work
- Make plans for student’s fun day
- Keep records of tutored students and keep track of their progress
- Solved any problem that would arise with students.
Lead and Trainer
Bow Tie Cinemas
New City
03.2012 - 07.2015
- Counted inventory and entered sales transactions into Microsoft Excel
- Trained and supervised new employees
- Conducted cash and credit card transactions in selling both concessions and tickets
- Verified tickets and directed customers to their respective screens
- Assisted elderly with theatre hearing devices.
Personal Shopper and Cashier
Shoprite
New Rochelle
06.2014 - 08.2014
- Conducted cash and credit card transactions at the register
- Answered and screened telephone calls from customers in the Shop at Home department
- Compiled items on customers’ shopping list and prepared orders for pickup.
Volunteer
Integrated Medical Care
New City
12.2012 - 01.2013
- Directed new patients to their destination in the exercise room after being stretched out by the physical therapist
- Assisted physical therapist by providing necessary items including hot towels and hot water.
Education
Bachelor of Business Administration - Business Management
Monroe College
New Rochelle, NY12.2025
Associate of Applied Science - Business Administration
Monroe College
New Rochelle, NY12.2014
Skills
- Proactive professional
- Entering information into various software programs
- Maintaining records
- Verifying information for accuracy
- Organized
- Motivated
- Fast learner
- Efficient
- Checking patients in and out of clinic site
- Handling incoming calls
- Scheduling patient appointments
- Rescheduling and canceling appointments
- Collecting co-payments
- Handling patient referrals
- Reminding patients of upcoming appointments
- Answering messages
- Marking off patients with Medical Assistance
- Preparing dietary information
- Informing kitchen personnel of food requirements
- Processing new diets and changes
- Performing tray line duties
- Assisting in food preparation
- Kitchen cleaning
- Dish and utensil washing
- Responding to dietary needs
- Following cleaning and sanitation standards
- Verifying credit card and cash transactions
- Verifying paperwork
- Checking food and beverage for audit
- Writing exceptions
- Keeping students motivated with school work
- Planning student events
- Keeping records of tutored students
- Solving problems with students
- Ensuring income matches register balance
- Evaluating win/loss statements
- Conducting cash and credit card transactions
- Answering and screening telephone calls
- Compiling shopping orders
- Counting inventory
- Training and supervising employees
- Verifying tickets
- Assisting elderly with hearing devices
- Directing patients to exercise room
- Assisting physical therapist
- Proficient in Microsoft Word
- PowerPoint
- Access
- Outlook
- And Excel
Activities
- Participant, Susan G. Komen Breast Cancer Walk, 10/2014, 2015, 2016
- Participant, AIDS Walk, 05/2014, 2015, 2016
- Class Assistant, Financial Literacy, Monroe College, 01/2014 - 04/2014
Timeline
MOA- Medical Office Associate
Penn State Medical Group
11.2018 - Current
Dietary Aide
Frey Village
12.2017 - 10.2018
Income Auditor
Resorts World Casino
08.2016 - 04.2017
Mentor/ Tutor/ Event Planner
Kips Bay Boys and Girls Club
01.2016 - 05.2016
Income Control Clerk
Empire City Casino
08.2015 - 08.2016
Personal Shopper and Cashier
Shoprite
06.2014 - 08.2014
Volunteer
Integrated Medical Care
12.2012 - 01.2013
Lead and Trainer
Bow Tie Cinemas
03.2012 - 07.2015
Bachelor of Business Administration - Business Management
Monroe College
Associate of Applied Science - Business Administration
Monroe College