Motivated professional offering bachelor's in psychology. Seeking entry-level opportunities to expand skills while facilitating company growth. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities.
Overview
10
10
years of professional experience
Work History
Barista
Starbucks
Virginia Beach, VA
08.2023 - Current
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Described menu items to customers and suggested products based on stated preferences.
Provided excellent customer service by responding to inquiries quickly and professionally.
Maintained calm demeanor during high-volume periods and special events.
Memorized and prepared recipes for specialty coffee beverages and seasonal offerings.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality and adhere to health department regulations concerning sanitation standards.
Orthodontic Assistant
Zaki Orthodontics
Virginia Beach, VA
09.2022 - 08.2023
Greeted patients upon arrival in a friendly manner and ensured comfort throughout their visit.
Clinical activities such as taking impressions, fitting bands, and placing arch wires.
Laboratory procedures such as pouring models, trimming appliances, fabricating retainers.
Performed chairside duties including preparation of trays and passing instruments to the doctor during procedures.
Provided patient education oral hygiene, post-treatment care instructions, and how to use orthodontic appliances.
Maintained sterilization of instruments according to OSHA standards.
Organized patient records and kept track of treatment plans.
Maintained confidentiality of patient information at all times according to HIPAA regulations.
Assistant
Medical Safety Developmental Services
Chesapeake, VA
06.2014 - 08.2021
Served as contact person and source of information to maintain good communication with clients.
Communication involving problem solutions and resolutions.
Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
Gathered and sorted data for inclusion in reports and files.
Used advanced Excel functions and calculations to develop reports and lists.
Used scheduling software to delegate resources and manage calendars.
Handled data entry and electronic mail with high levels of speed and accuracy.
Therapeutic Support Staff Member
Cannonridge Therapeutic Riding Center
Chesapeake, Virginia
06.2016 - 10.2019
Support to individuals with mental disabilities, physical disabilities, and victims of domestic violence.
One on one and group sessions
Developed positive relationships with clients by demonstrating respect for their feelings and ideas.
Monitored client behavior, documented progress, and reported changes.
Assisted with identifying individuals needs, strengths, and behavioral goals.
Supported individuals one-on-one in line with individual physical and emotional needs.
Created age-appropriate activities designed to foster healthy emotional growth in children.
Maintained a safe environment through active supervision of clients during activities.
Adhered to strict confidentiality policies when discussing sensitive information about clients or their families.
Assistant Preschool Teacher
Broad Bay Manor School
Virginia Beach, VA
09.2014 - 06.2016
Developed meaningful relationships with all students based on trust and respect.
Assessed student progress through observation of their work and interactions with other students.
Assisted in creating and implementing lesson plans and daily classroom schedule.
Supported lead teachers in managing class behavior- worked in a team environment, towards common objectives.
Provided guidance to children on appropriate behavior during activities.
Encouraged cooperative play among students by providing positive reinforcement when needed.
Engaged individuals with one-on-one instruction, identified barriers and opportunities to assist them, and individualized efforts to address these barriers and opportunities.
Helped students learn basic academic skills such as counting, alphabet recognition, writing letters and numbers.
Implemented hands-on, play-based strategies for experiential learning.