Ashley Carey
Kansas City,MO
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant
Britt Nicholsen Daycare
06.2021 - Current
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Planned and implemented crafts and other activities to spark interest and enhance development.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Promoted learning and social development through structured and unstructured playtime.
- Read stories, sang songs and facilitated creative play.
- Implemented daily routines and activities to stimulate and engage children.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Logged information regarding naps, feedings and any medications administered.
- Assisted in potty training and toilet hygiene.
Store Manager
Mid American Title Loans
03.2019 - 05.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Trained new employees on proper protocols and customer service standards.
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Entered title and vehicle information into database.
- Contacted Missouri Motor Vehicle Department to determine status of pending titles.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Handled cash and credit card payments accurately.
- Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
Customer Service and Retention Advisor
Sprint Nextel Corp.
03.2017 - 02.2019
- Built and maintained relationships with clients to provide ongoing support.
- Facilitated communication and collaboration between departments to help business function smoothly.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Utilized advanced skills in solving problems and making accurate decisions to implement strategies that brought about immediate results.
- Reviewed successes and failures to learn from previous mistakes.
Assistant Manager
Lend Nation
03.2016 - 03.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Reconciled daily summaries of transactions to balance cash drawers and maintain accurate account of assigned banks.
- Performed paperwork required for monetary transactions.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Set up and completed loan submission packages.
- Utilized loan origination software to process and track loan applications.
- Provided quick turnaround times to maintain fast-past schedule.
Education
High School Diploma -
Blue Springs High School
Blue Springs, MO05.2010
Skills
- Time Management
- Customer Service
- Telephone Etiquette
- Data Entry
- Customer Information Databases
- Inbound Call Answering
- Reading Comprehension
- Data Management
- Microsoft Office
- Research
- Promptness and Punctuality
- Problem-Solving
- First Aid/CPR
Certification
Heartsaver AED CPR/First Aid certified exp:07/2025
Timeline
Assistant
Britt Nicholsen Daycare
06.2021 - Current
Store Manager
Mid American Title Loans
03.2019 - 05.2021
Customer Service and Retention Advisor
Sprint Nextel Corp.
03.2017 - 02.2019
Assistant Manager
Lend Nation
03.2016 - 03.2017
High School Diploma -
Blue Springs High School