Ashley Carlton
Henderson
Summary
Dedicated Payroll Manager with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
12
12
years of professional experience
Work History
Payroll Manager
My Next Career Path Staffing
05.2022 - Current
- Overlook all the payroll for over 300+ employees
- Calculated deductions and processed payroll for employees.
- Reviewed time records for 300+ employees to verify accuracy of information.
- Enter new employees into ADP and internal staffing data system
- Prepare reports of hours and PTO accruals for executives
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Processed payroll garnishments such as tax liens and child support.
- Prepared and filed accurate and timely payroll tax returns and other related reports to comply with tax laws and regulations.
- Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
- 401K & Roth Contributions reporting and processing.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Respond to employee verifications.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Supported financial director with special projects and additional job duties.
Payroll Manager
The Wynn
01.2022 - 03.2022
- Processed payroll and garnishments for the Encore Boston tower
- Processed and tracked tokes and tips for casino employees
- Prepared payroll reports for executives.
- Managed and assisted 2 payroll clerks that reported directly to me
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Worked with the Wynn internal systems as well as ADP and QuickBooks
- Worked with managers in other departments to assist with new employees' onboarding for payroll
- Worked with managers in the payroll department to assist with payroll in different Wynn properties.
Payroll Specialist/Executive Assistant/Onsite Manager
Eastridge Workforce Solutions
10.2018 - 12.2021
- Process payroll for staffing agency twice a week
- Monitor Payroll Inbox daily
- Prepare and process timecards and enter time into system if needed
- Prepare and print checks
- Follow system procedures to process direct deposits and payroll debit cards
- Work with payroll team at corporate to submit required documents for ADP and QuickBooks
- Run payroll reports for the division and report to corporate team
- Assists employees with questions about their timecards or pay
- Assists employees with questions about benefits and contact HR benefits corporate team
- Look into garnishments and clarify to employees what they are for
- Track that all timecards are processed and follow up on missing timecards
- Process Retro pays for raises and bonuses
- Onsite manager for a client (Sephora Warehouse)
- I onboarded all new employees
- Kept track of the employee's work hours
- Assisted employees with any issues
- Prepared payroll and other reports for Sephora executives for Eastridge employees
- Assists coworkers with any duties needed
- Cover front desk when needed
- Assists with answering office phones
- Process W-2's into the system
- Enter new employee data into the internal system
- Send electronic I-9's and run E-verify for new employees.
Lead Supervisor Concierge/Assistant to HOA Manager
First Service Residential, Juhl Condominiums
04.2018 - 09.2018
- Opened office area and maintain that everything is good
- Overlook two other concierges
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Answer phone line to answer any questions pertaining to Juhl and help tenants with requests
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Track and login packages from mail service providers (USPS, UPS, FedEx, Amazon, OnTrack and etc.)
- Check inventory twice a day
- Code invoices
- Keep track that Call Box is updated with new tenants
- Enter all information of new tenants into Connect the FSR database
- Check in all visitors and guest
- Inspect building weekly for any outstanding items
- File violations for tenants not following the guidelines
- File work orders for items needing to get fixed
- Administered HOA orientation for new homeowners
- Book elevators for move ins.
Assistant to Vice President/ Receptionist/ Training Coordinator, 3Receptionist
Associated Builders & Contractors Nevada Chapter
08.2016 - 12.2017
- Overlook two offices Las Vegas & Reno
- Answer and manage a multi-line phone system in high volume office system
- Greet all visitors warmly, make sure they are comfortable and have been helped
- Set up Board room for meetings, make sure there are drinks and no technical difficulties
- Order supplies for Las Vegas & Reno offices
- Ensure reception area is always organized and clean
- Open and lock office every day
- Help visitors set up for meetings or events when using our office
- Work with others in both offices on anything needed
- Training coordinator
- NCCER certified to administer test
- Enter test into NCCER database and local Nevada chapter database
- Take applications from future apprenticeship students
- Overlook and grade all new applications from candidates applying to enter into the Electrical and Plumbingapprenticeship programs
- Schedule interviews for potential apprenticeship students
- File all paperwork from apprentices and local company members
- Overlook the state and all apprentices in Las Vegas and Reno
- Overlook the Electrical and Plumbing apprentices
- Create apprenticeship certification cards for all students
- Enroll students in local college to get their college credit (WNC & CSN)
- Enroll students in RAPIDS so they are a state certified apprentice
- Make copies and help out office with printer and fax machines
- Work with HR department to make sure all students get health insurance
- Work with HR department (Reno) to ensure that all checks are processed and mailed out
- Assistant to Vice President
- Schedule all meetings for Vice President
- Book travel (Hotel, Car and Restaurants)
- Pick up food or supplies for meetings
- Manage organizer for the Vice President
- Screen all calls for the VP and take messages if needed
- Travel with VP if needed to meetings in other cities
- Set up every morning the office of the Vice President
- Cover the Vice president duties when she is out of town
- Verify that all students are enrolled in the program with local college and the state of Nevada
- Come in on days off when necessary for meetings or special events
- In charge of scheduling events and setting up for the events
- Communicate with Associated Builders & Contractors National of any changes to Nevada chapter
- Construction & Maintenance Education Foundation (CMEF)
- Associated Builders & Contractors of Greater Houston Chapter
Receptionist | Training Coordinator
Construction & Maintenance Education Foundation
07.2014 - 08.2016
- Answered and managed a multi-line phone system in a high volume, stressful environment
- Received payments for different services including Study Hall and NCCER Assessments
- Followed appropriate procedures for receiving monies including making copies of checks
- Managed all Study Hall duties including keeping track of the Study Hall spreadsheet and book inventory
- Stocked two buildings daily with kitchen supplies/consumables
- Kept a weekly inventory log of kitchen supplies, kitchen consumables, and office supplies
- Handled all incoming and outgoing mail and distributed it to the appropriate personnel
- Organized Boardroom and/or Conference Rooms for meetings
- Coordinated with department leaders to identify training needs and develop targeted solutions.
- Produced training manuals, presentations and resources for enhanced learning.
Personal Assistant
Dodge Chrysler Jeep Ram
01.2014 - 09.2014
- Assist sales agents on sales floor with anything needed
- Keep track of appointments calendar
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Attended meetings, took notes and tracked action items.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Ordered food for meetings and sales agents on special occasions.
- Kept detailed track of household and maintenance inventory and schedules.
Receptionist
Javier's Glass Tinting
05.2011 - 01.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Associates Degree - Business Administration
College of Southern Nevada C/o
05.2022
High School Diploma -
Deer Park High School
Deer Park, TX05.2012
Skills
- Microsoft Office Certified - Proficient with Microsoft Office Word, PowerPoint, Excel, and Outlook
- Proficient with data entry and filing
- Organized, reliable, and detail-oriented
- Managing Multiple Tasks
- Answer Multi-Line Phone Systems
- Project Management
- Bilingual Spanish & English
Languages
Spanish
Native or Bilingual
Timeline
Payroll Manager
My Next Career Path Staffing
05.2022 - Current
Payroll Manager
The Wynn
01.2022 - 03.2022
Payroll Specialist/Executive Assistant/Onsite Manager
Eastridge Workforce Solutions
10.2018 - 12.2021
Lead Supervisor Concierge/Assistant to HOA Manager
First Service Residential, Juhl Condominiums
04.2018 - 09.2018
Assistant to Vice President/ Receptionist/ Training Coordinator, 3Receptionist
Associated Builders & Contractors Nevada Chapter
08.2016 - 12.2017
Receptionist | Training Coordinator
Construction & Maintenance Education Foundation
07.2014 - 08.2016
Personal Assistant
Dodge Chrysler Jeep Ram
01.2014 - 09.2014
Receptionist
Javier's Glass Tinting
05.2011 - 01.2014
Associates Degree - Business Administration
College of Southern Nevada C/o
High School Diploma -
Deer Park High School