Detail-oriented team player with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Affiliate Manager
IDrive Interactive
05.2023 - 12.2023
Increased affiliate revenue by developing and implementing strategic partnership programs.
Enhanced partner relationships through consistent communication and support, resulting in long-term collaborations.
Optimized affiliate marketing campaigns by analyzing performance data and adjusting strategies accordingly.
Recruited high-quality affiliates to grow the network, expanding company reach and increasing sales opportunities.
Coordinated cross-departmental efforts to ensure smooth campaign execution, maximizing efficiency and effectiveness.
Developed targeted promotional materials for affiliates, enhancing brand messaging and increasing conversion rates.
Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
Screen Printer
Keystone Print & Stitch
11.2022 - 05.2023
Enhanced print quality by performing routine maintenance and cleaning on screen printing equipment.
Streamlined production process by effectively managing ink mixing, color matching, and screen preparation.
Improved customer satisfaction with timely order fulfillment and consistent print quality.
Collaborated with design team to ensure accurate reproduction of client artwork for screen printing projects.
Maintained safe work environment by adhering to industry standards and company safety regulations in handling chemicals and equipment.
Ensured accurate project completion through meticulous attention to detail in alignment, registration, and curing processes.
Consistently met deadlines for high-volume orders through effective time management and workflow coordination among team members.
Preschool Teacher
Silver Spring Presbyterian Church Preschool
02.2021 - 11.2022
Enhanced student reading skills by implementing engaging literacy activities and utilizing age-appropriate books.
Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Assisted in the assessment of each student''s abilities, tailoring instruction to meet individual needs and learning styles.
Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
Bartender Shift Manager
The Millworks/ Watershed Pub
06.2019 - 11.2022
Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
Enhanced team productivity by delegating tasks and overseeing workflow in a fast-paced environment.
Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
Managed inventory levels effectively to reduce waste and optimize stock availability for customers.
Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
Developed innovative drink recipes that became popular among patrons, boosting sales and enhancing the establishment''s reputation.
Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
Tasting Room Manager
Crostwater Distillery
11.2018 - 06.2019
Enhanced customer experience by providing personalized spirit tastings and educating visitors on the distilling process.
Increased tasting room sales through effective upselling techniques.
Conducted regular staff meetings to review performance metrics, discuss areas for improvement, and share best practices.
Implemented inventory control measures to minimize waste and maintain accurate stock levels.
Trained new staff members on proper tasting room procedures, product knowledge, and customer service best practices.
Assisted in the development of marketing materials for promotional events, tastings, and seasonal offerings.
Managed daily tasting room operations, ensuring a clean, organized, and welcoming environment for guests.
Developed strong relationships with customers, resulting in repeat visits and positive word-of-mouth referrals.
Education
Bachelor of Arts - Graphic Design
West Chester University of Pennsylvania
West Chester, PA
05.2010
Skills
Data-Driven Decision-Making
Regulatory Compliance
Cross-functional collaboration
Adaptability
Organizational skills
Conflict resolution
Content creation
Relationship building
Customer service
Training and Onboarding
Performance Analysis
Certification
Meta Front-End Developer Professional Certificate - Currently Enrolled