Ashley Carter
Memphis,TN
Summary
Proven Warehouse Associate with a track record of enhancing operational efficiency. Skilled in warehouse logistics and complex problem-solving, adept at ensuring safety and streamlining inventory control. Demonstrated ability to improve productivity by implementing innovative processes, significantly reducing inconsistencies. Excel in fostering professional relationships through effective communication and team collaboration. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Dispatcher position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Warehouse Associate
Randstad
2023.07 - Current
- Worked safely around moving machinery.
- Consistently lifted materials weighing as much as 40 pounds.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled pallets and crates for secure transportation of materials.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Returns Specialist
Hardware Resources
2017.08 - 2023.03
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
- Increased productivity through streamlined processes and system efficiency.
- Provided documentation and calculations to support inventory distribution decisions.
- Unloaded, inspected, and stored damaged and returned products.
- Documented returned product details in Excel inventory tracking system.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Operated electric pallet jack, forklift and man lift.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Maintained company processing standards across 6 product lines.
- Reduced product loss by 80% over 5 years by maintaining secure environment and workflows
Dispatcher
American Hotel
2015.02 - 2017.08
- Directed dispatching, routing, and tracking of 12 fleet vehicles.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Generated reports to track deliveries and maintain proper records and documentation.
- Monitored flow of paperwork and directed information to appropriate departments.
- Communicated with customers to provide delivery updates and resolution.
- Monitored vehicle locations to coordinate timely arrivals.
- Preserved accurate records of dispatched orders, deliveries and receipts.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Maintained updated and detailed records of calls in physical and electronic database.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Education
High School Diploma -
Desoto High School
DeSoto, TX06.2012
Skills
- Route deliveries
- Lifting and sorting
- Freight Labeling
- Merchandise staging
- Warehouse Logistics
- Shipping and receiving
- Pallet Jack Operations
- Warehouse Safety
- Loading and unloading
- Forklift Operations
- Complex Problem-Solving
- Warehouse environment safety
Timeline
Warehouse Associate
Randstad
2023.07 - Current
Returns Specialist
Hardware Resources
2017.08 - 2023.03
Dispatcher
American Hotel
2015.02 - 2017.08
High School Diploma -
Desoto High School
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