ASHLEY CARTER
Boise,ID
Summary
Adaptable professional with work experience and proven knowledge of leadership, problem-solving, and prioritization. Aiming to leverage my abilities and gain experience in a healthcare setting.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Saint Alphonsus Medical Center
Boise, ID
04.2024 - Current
- Works in conjunction with physicians and clinical staff to take care of patients' administrative needs.
- Utilizes electronic records system, including assembling new patients' medical records in accordance with policies and procedures.
- Verifies insurance information, collects payments, and schedules appointments.
- Processes referrals from primary care physicians to specialists for further treatment or evaluation.
CUSTOMER SALES MANAGER
SunTrust Bank
Augusta, GA
09.2009 - 01.2014
- Maintained accurate records of all transactions and interactions with customers
- Maximized revenue growth by leveraging existing relationships with key customers
- Successfully managed customer accounts and cultivated strong relationships with clients
- Provided superior customer service by responding promptly to inquiries, complaints and requests
- Conducted regular training sessions for new employees to ensure understanding of company policies and procedures.
Education
BACHELOR OF SCIENCE (B.S.) IN HEALTH SCIENCE -
Boise State University
Boise, ID, US12-2023
Skills
- Project management
- Strategic planning
- Problem solving
- Attention to detail
- Team leadership
- Adaptability
- Time management
- Effective communication
- Multitasking
Volunteer Experience
August 2019-Present
Chaperone/Classroom Helper
Hawthorne Elementary, Boise, ID
- Assisted teachers with classroom management techniques and strategies.
- Kept students within sight and audible distance, promoting child safety and protection.
- Helped teachers manage student behavior in the classroom through positive reinforcement techniques such as praise and rewards.
September 2017- May 2018
Teaching Assistant Volunteer
Boise Cooperative Preschool, Boise, ID
- Created a positive rapport with students through encouraging words, positive reinforcement techniques and timely feedback.
- Monitored student progress and provided feedback on their performance in an efficient manner.
- Assisted with the preparation of instructional materials such as worksheets, quizzes, tests and handouts.
References
References available upon request
Certification
- American Heart Association Basic Life Support (BLS) Provider August 2024
Successfully completed cognitive and skills evaluations in accordance with the curriculum of the American Heart Association Basic Life Support (CPR and AED) Program
Timeline
Patient Service Representative
Saint Alphonsus Medical Center
04.2024 - Current
CUSTOMER SALES MANAGER
SunTrust Bank
09.2009 - 01.2014
- American Heart Association Basic Life Support (BLS) Provider August 2024
Successfully completed cognitive and skills evaluations in accordance with the curriculum of the American Heart Association Basic Life Support (CPR and AED) Program
BACHELOR OF SCIENCE (B.S.) IN HEALTH SCIENCE -
Boise State University
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