Ashley Carter
Melbourne,FL
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Freight Associate
Home Depot
Melbourne, FL
08.2022 - 01.2023
- Scanned and documented freight and assigned appropriate marking labels with identifying information.
- Created appropriate storage space within assigned areas, transporting and stacking received items safely.
- Used boards and pallets to stack freight at designated locations.
- Assisted in loading and unloading merchandise from delivery trucks for quick processing and stocking.
- Identified discrepancies or irregularities within shipments or recovering systems and reported problems to supervisor.
- Picked and packed required merchandise from storage areas and delivered to sales floors.
Food Handler/ Line Cook
Willie Sue's
Sumter, SC
03.2022 - 04.2022
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
- Prepped garnishes to reduce wait times during lunch and dinner rush.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
Wave-Solder
Mac Technologies
Melbourne, FL
05.2017 - 03.2018
- Completed production reports and work orders and submitted to management for review to maintain open and transparent operations.
- Inspected finished and in-process products to verify quality, assign grades and remove defective products.
- Assembled and aligned workpieces into holding fixtures to bond and heat-treat fabricated metal components.
- Operated and maintained welding, soldering and brazing equipment to minimize downtime by optimizing equipment performance.
- Reported non-conforming materials to management and worked with supervisors to correct production issues.
- Cleaned, lubricated, and adjusted equipment to maintain efficient operations using air hoses and cleaning fluids.
Nutritional Care Technician
Holmes Regional Medical Center
Melbourne, FL
02.2014 - 08.2015
- Established healthful and therapeutic meal plans and menus for individuals with health conditions.
- Guided individuals in food selection, preparation or menu planning based upon nutritional needs.
- Analyzed menus or recipes, standardized recipes or tested new products.
- Conducted nutritional assessments of individuals to obtain and evaluate dietary histories and plan nutritional programs.
- Prepared meals by following recipes and determining group food quantities.
- Recommended appropriate feeding schedules and methods to meet nutritional needs and abilities.
Dairy Department Supervisor
Kroger's Grocery Store
Forney, TX
01.2014 - 08.2014
- Delegated work to staff, setting priorities and goals.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Verified team work to check on food safety, productivity, and quality against dairy department guidelines.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Controlled product freshness by expertly managing rotation, promotions, and removal of expired merchandise.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Reinforced positive culture focused on delivering the best possible service to dairy department customers.
Recreation Leader
Levitow Fitness Center Sheppard Air Force Base
Wichita Falls, TX
02.2013 - 01.2014
- Developed and implemented over [40-60] events every quarter.
- Organized, led, and promoted interest in recreational activities.
- Enforced rules and regulations of recreational facilities to maintain discipline and safety.
- Administered first aid and notified emergency medical personnel.
- Promoted a fun, safe and inclusive environment by monitoring the activity of campers to identify and address behavioral issues.
- Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
- Assessed needs and interests of individuals and groups and planned activities accordingly.
Customer Service Representative
Sheppard Inn
Wichita Falls, TX
04.2010 - 01.2012
- Set up and activated customer accounts.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Consulted with customers to resolve service and billing issues.
- Fielded customer complaints and queries, fast-tracking for problem resolution.
- Answered on average [50-80] incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
Certification - Medical Assistant
Everest University College
06.2017
High School -
Melbourne High School
05.2009
Skills
- Shipping Method Optimization
- Clear Communication
- Problem-Solving
- Billing and Coding efficient
- Data Documentation
- MS Windows proficient
- Knowledge of EMR
- Clinical skills including vitals
- Injections
- Veins
- Clerical skills including coding
- Charting
- Insurance
Timeline
Freight Associate
Home Depot
08.2022 - 01.2023
Food Handler/ Line Cook
Willie Sue's
03.2022 - 04.2022
Wave-Solder
Mac Technologies
05.2017 - 03.2018
Nutritional Care Technician
Holmes Regional Medical Center
02.2014 - 08.2015
Dairy Department Supervisor
Kroger's Grocery Store
01.2014 - 08.2014
Recreation Leader
Levitow Fitness Center Sheppard Air Force Base
02.2013 - 01.2014
Customer Service Representative
Sheppard Inn
04.2010 - 01.2012
Certification - Medical Assistant
Everest University College
High School -
Melbourne High School
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