Ashley Carter
Houston
Summary
Forward-thinking Operations Specialist with over 10 years of management expertise. Skilled at cultivating relationships to optimize project goals, resolve complex problems, and deliver innovative improvement strategies. Proficient in Microsoft Excel, project management tools, and data analysis. Organized and dependable, successful at managing multiple priorities with a positive attitude. Demonstrates a strong willingness to take on added responsibilities to meet team goals.
Diligent supervisor with proven ability to lead and mentor teams effectively. Spearheaded successful training programs that improved team performance and morale. Demonstrated expertise in curriculum development and conflict resolution.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Team Lead Instructor
United States Army
Fort Hood, TX
02.2022 - 11.2024
- Directed training programs, enhancing soldier readiness and operational effectiveness.
- Mentored junior instructors, fostering skill development and knowledge sharing.
- Developed course materials, ensuring alignment with military standards and objectives.
- Implemented assessment strategies to evaluate trainee performance and learning outcomes.
Corporate Project Manager
United States Army
Fort Hood, TX
02.2021 - 02.2022
- Led cross-functional teams to execute complex military projects, ensuring alignment with strategic objectives.
- Developed and implemented project management processes to enhance operational efficiency across multiple units.
- Coordinated logistics and resources for mission-critical initiatives, optimizing deployment strategies and timelines.
- Mentored junior project managers, fostering professional development and improving team performance metrics.
Operations Supervisor
United States Army
Fort Bragg, NC
02.2016 - 02.2021
- Implemented strategies to strengthen communication among unit staff and organizational leaders, resulting in improved clarity and adherence to deadlines.
- Responsible for over $3.2 million worth of equipment, ensuring optimal usage, maintenance, and security, resulting in improved operational efficiency and cost savings.
- Oversaw 100% of facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Scheduled employees for shifts, considering customer traffic and employee strengths.
- Managed a diverse team, fostering a collaborative work environment that resulted in increased productivity.
- Implemented strategic plans for the expansion of the company's market share and customer base.
- Introduced innovative solutions to address existing problems, resulting in long-term benefits for the company.
- Mentored junior team members, instilling a culture of continuous learning and professional development among staff.
- Participated in industry conferences or events as a representative of the company, strengthening brand recognition.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team member or compromising quality of work.
- Achieved 100% of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations resulting in over 300 successful missions.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Assisted in strategies planning efforts within the organization by providing valuable insights based on experience leading teams within similar industries.
Nuclear Biological Chemical Specialist
United States Army
Fort Riley North, KS
02.2014 - 02.2016
- Conducted comprehensive assessments of nuclear, biological, and chemical threats to ensure personnel safety.
- Developed and implemented training programs on hazardous material handling and emergency response protocols.
- Managed decontamination operations for personnel and equipment in high-risk environments.
- Led inspections of protective gear and equipment to maintain operational readiness and compliance standards.
Education
Associate of Arts - Sociology
Houston Community College
Houston, TX08-2026
Skills
- Problem solving
- System administration
- Business management
- Project Management
- Appointment scheduling
- Materials preparation
- Time management
- Team leadership
- Verbal and written communication
- Decision-making
- Team building
- Lesson planning
- Task prioritization
- Staff development
- Workforce management
- Adaptability and flexibility
Certification
- Driver's License
- August 2018 to August 2027
- Suicide Prevention Instructor - 2023
- Certified Equal Opportunity Instructor, United States Army - 2023
- Certified Sexual Harassment/Assault Response Prevention Instructor, United States Army - 2023
Timeline
Team Lead Instructor
United States Army
02.2022 - 11.2024
Corporate Project Manager
United States Army
02.2021 - 02.2022
Operations Supervisor
United States Army
02.2016 - 02.2021
Nuclear Biological Chemical Specialist
United States Army
02.2014 - 02.2016
Associate of Arts - Sociology
Houston Community College