Engaged with customers to effectively build rapport and lasting relationships.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Managed efficient cash register operations.
Helped customers locate products and checked store system for merchandise at other sites.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Used in-store system to locate inventory and place special orders for customers.
Education
Associates In Science - Nursing
South Suburban College of Cook County
South Holland, IL
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Listening Skills
Excellent people skills
Reliable and punctual
Relationship Building
Outgoing Personality
Honest and Dependable
Friendly and Helpful
Certification
I am CNA Certified. Gained experience at Healthcare Training Solutions in Highland, Indiana and at Munster Med Inn. I was able to do ADLs such as transferring and ambulating , bathing, showering, grooming, bed bath, dressing and using the toilet.