Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Castillo

Lake Jackson,TX

Summary

Hardworking energetic job seeker with strong organizational skills. Eager to secure entry-level position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Janitorial Supervisor

Environmental Service Systems
08.2022 - 07.2024
  • Assessed facility needs, recommending appropriate cleaning solutions and methods for optimal results.
  • Inputting daily Timekeeping through Excel spreadsheets.
  • Maintained required records of work hours, budgets and payrolls.
  • Conducted quality control inspections regularly to ensure that all areas met or exceeded established cleanliness standards.
  • Fostered a positive work environment through clear communication channels between employees.
  • Conducted or assisted with screening and hiring of job applicants, training employees, and administering performance reviews to maintain adequate and qualified workforce.
  • Ensured timely completion of tasks by delegating responsibilities efficiently among team members based on individual abilities.

Digital Shopper

Walmart
02.2020 - 08.2022
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Tracked substitutions and informed customers of changes.
  • Assisted on sales floor as needed to maintain service standards.
  • Created attractive displays to promote items.
  • Coordinated promotional events like flash sales or seasonal discounts that drove customer engagement and increased average order value.
  • Collaborated with cross-functional teams to develop innovative strategies for driving traffic to the digital store, resulting in increased revenue generation.
  • Implemented rigorous quality control measures for all products listed on the platform, ensuring customers received high-quality items consistent with their expectations.
  • Coached and mentored junior team members in best practices for e-commerce operations, fostering a collaborative work environment conducive to growth and development.

Janitorial

Zachry Group
08.2015 - 08.2019
  • Ensured compliance with company policies and procedures as well as local, state, and federal regulations related to janitorial services.
  • Inputting daily Timekeeping through Excel spreadsheets.
  • Maintained safe work environments through adherence to regulatory requirements and industry best practices for janitorial services.
  • Demonstrated adaptability by quickly responding to unexpected situations requiring janitorial assistance during events or services.

  • Oversaw janitorial staff to ensure cleanliness throughout common areas, promoting a positive living experience for tenants.
  • Assisted in training new janitorial associates on company policies, procedures, and safety guidelines.

Education

High School Diploma -

Brazoswood High School
Freeport, TX
2011

Skills

  • Professional phone etiquette
  • Works well under pressure
  • Quick learner
  • Microsoft Office
  • Excel
  • Word Processing
  • Powerpoint
  • Timekeeping
  • Data Entry
  • Strong Organizational Skills
  • Communication Skills
  • Multitasking Abilities
  • Task Prioritization

Timeline

Janitorial Supervisor

Environmental Service Systems
08.2022 - 07.2024

Digital Shopper

Walmart
02.2020 - 08.2022

Janitorial

Zachry Group
08.2015 - 08.2019

High School Diploma -

Brazoswood High School

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Ashley Castillo