Ashley Castro
Vail,CO
Summary
Business Administration Professional with experience in Food and Beverage, Sales and Finance, as well as versatile a background spanning the hospitality, retail, education, and banking sectors. Dedicated to driving growth and achieving results through innovative solutions. Proactive, committed, detail oriented, good multitasking abilities and possesses exceptional communication, and organization.
Overview
2
2
years of professional experience
Work History
Tax Office Assistant
H&r Block
Vail, CO
01.2023 - Current
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Maintained an organized filing system of paper documents and electronic files.
- Collected payments, issued receipts and updated accounts to reflect new balances.
Food and Beverage Manager on Duty & Lead Server
The Hythe Vail, a Luxury Collection Resort
Vail, CO
08.2022 - 02.2024
- Supervised and managed the daily operations of the food and beverage department, including hiring, payroll, labor costs, staff scheduling, inventory control, menu planning, and guest service.
- Organized special events such as banquets, receptions, buyouts, and other social functions to ensure the successful execution of services.
- Resolved and evaluated guest complaints in a professional and luxurious manner in order to identify areas for improvement.
- Moved throughout dining and kitchen areas, visually monitored alignment with food quality and high-quality service standards.
- Provided guidance and support to team members when needed and being able to help as a bartender, barista, hostess, IRD, or pool server.
- Created and delivered orientation and training for new team members. Provided leadership, insight and mentoring to newly hired employees to supply knowledge of the company.
Sales, Marketing and Events Coordinator/Supervisor
Grand Hyatt Vail
Vail, CO
08.2022 - 02.2023
- Coordinated with other departments to ensure projects were completed on time.
- Maintained calendars of upcoming events, meetings and deadlines.
- Organized events such as conferences, weddings, seminars, etc.
- Managed logistics related to transportation, catering, entertainment, decorations for events.
Education
BBA - Business Administration
Universidad De Piura
Piura, Peru07-2020
Associate of Arts - Economics and Finance
Universidad De Piura
Piura, Peru07-2015
Skills
- Oracle Micros, POS System, MICROS, Open Table, Oracle Finance, Oracle Opera, Oracle Hospitality, SPSS and Microsoft Office
- Bilingual in English and Spanish
- Guest Service, Calm Attitude, Interpersonal and Organizational skills
- Sports, Volunteering, Reading, Music, Baking and Travel
Accomplishments
- Best athlete and captain in basketball and track & field in high school and college, and national championship.
- Student´s President of the Faculty of Economic and Business Sciences.
- Animal Rescue.
- WSET Wine Level 1 - Napa Valley Wine Academy.
- TIPS Certification.
- Employee of the month.
Timeline
Tax Office Assistant
H&r Block
01.2023 - Current
Food and Beverage Manager on Duty & Lead Server
The Hythe Vail, a Luxury Collection Resort
08.2022 - 02.2024
Sales, Marketing and Events Coordinator/Supervisor
Grand Hyatt Vail
08.2022 - 02.2023
BBA - Business Administration
Universidad De Piura
Associate of Arts - Economics and Finance
Universidad De Piura