Ashley Castro

Monitored court proceedings to ensure a safe and secure environment for all participants.

• Supervised participants in various court activities, ensuring adherence to safety protocols and providing a safe environment for all users.
• Delivered excellent customer service by engaging with guests and resolving concerns promptly and effectively.
• Managed multiple courts simultaneously, maintaining a high level of awareness and overseeing behavior to ensure compliance with safety standards.
• Applied conflict resolution skills to mediate disputes, creating a positive and enjoyable experience for all customers.
• Ensured the cleanliness and safety of equipment and facilities, reporting maintenance issues when necessary.
• Worked collaboratively with other staff members to monitor activities, maintain order, and ensure operational efficiency.