Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Caudell

Hebron,OH

Summary

Hardworking and dependable employee with a strong work ethic. Skilled in customer service, multitasking, and time management. Committed to providing positive experiences by listening, acknowledging, and offering solutions for moving forward.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Paralegal

Zellar & Zellar, Attorneys at Law, Inc.
Zanesville, OH
04.2024 - Current
  • Reviewed and organized legal documents, while ensuring all deadlines are met.
  • Drafted correspondence to clients and other attorneys.
  • Maintained client files according to established protocols.
  • Advised clients on procedural matters related to their cases.
  • Conducted research on relevant laws, regulations, judicial decisions, and legal articles.
  • Filed documents with courts electronically or via hard copy.
  • Proofread documents prior to filing them with courts or submitting them to opposing counsels.
  • Provided administrative support such as answering phones or scheduling appointments.
  • Participated in client interviews, observed questioning process and documented information.
  • Performed administrative duties such as photocopying, scanning, and organizing legal documents.

Deputy Clerk

Licking County Probate Court
Newark, OH
11.2022 - 04.2024
  • Assisted in preparing and maintaining official records, documents, and reports.
  • Reviewed incoming correspondence for accuracy and completeness.
  • Managed the front desk reception area; answered telephone calls.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Received and distributed incoming mail, messages and packages to appropriate individuals.
  • Communicated with customers and employees to answer questions or explain information.
  • Directed clients and guests to correct departments, rooms and staff members.
  • Contacted customers regarding account updates and potential problems.
  • Answered telephones, directed calls and took messages.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Delivered messages and ran errands.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Typed, formatted and edited correspondence and other documents.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Troubleshot office equipment, computer hardware and software issues.
  • Identified issues and utilized emotional intelligence and diplomatic communication to defuse.

Legal Assistant

Handelman Law Office
Newark, OH
11.2018 - 11.2022
  • Handling day to day activities such as preparing Deeds, Wills and Bankruptcies, (including the filing and preparation of Chapter 7 and some of the Chapter 13 items needed with the overview of the attorney)
  • The book-keeping and reconciliations of the monthly items for the General and Trust accounts
  • Filing documents at the necessary offices such as the Probate Dept., Engineer, etc
  • Preparing Personal Injury documents, Faxing offices for Personal Injury documents needed, and the follow up with offices regarding those documents needed, and the preparation of Probate Documents and files
  • Notarizing documents for clients and Signing Probate Documents with Clients, along with Wills, Deeds, etc
  • Also dealing with complaints and or problems that may arise with clients and figuring out the best way to handle them while the attorney was in meetings.

Office Assistant

Goosepond Retirement Village
Newark, OH
03.2011 - 06.2013
  • Attending to the residents call lights if they were on, ensuring the residents made it safely to and from the dining hall, helping residents with showers if needed, and laundry if needed
  • Getting a head count of who would be eating their meals at the dining hall the next day so it could be turned into the kitchen and then providing snacks to the hallway residents before their bedtime.

Home Health Aide

Interim Home Health Care
Newark, OH
04.2009 - 05.2011
  • Helping clients with Activities of Daily Living, Light housekeeping duties with clients and keeping clients company, Food preparation, Running errands for some clients (such as picking up groceries, etc.)

Waiver Service Provider

State of Ohio
Ohio
01.2004 - 12.2006
  • Oversee the care and daily living activities of the individual in my care
  • While providing fun activities and teaching techniques to help him remember to care for himself on a daily basis
  • I would transport him to activities around the community and help him with errands and oversee his spending to ensure he wasn't being taken advantage of and getting the correct change when giving money and receiving money throughout transactions.

Education

Bachelor's degree - Fire Science

Columbia Southern University
08.2015

Skills

  • Organizational skills
  • Front Desk Experience
  • Administrative Experience
  • Calendar Management
  • Time management
  • Microsoft Outlook
  • Microsoft Word
  • Personal Assistant Experience
  • QuickBooks
  • Computer skills
  • Microsoft Office
  • Communication skills
  • Customer service
  • File Coordination
  • Documentation Abilities
  • Interagency Cooperation
  • Court Process Knowledge
  • Motivation

Certification

Notary Public, 03/01/22, 03/01/27

Timeline

Paralegal

Zellar & Zellar, Attorneys at Law, Inc.
04.2024 - Current

Deputy Clerk

Licking County Probate Court
11.2022 - 04.2024

Legal Assistant

Handelman Law Office
11.2018 - 11.2022

Office Assistant

Goosepond Retirement Village
03.2011 - 06.2013

Home Health Aide

Interim Home Health Care
04.2009 - 05.2011

Waiver Service Provider

State of Ohio
01.2004 - 12.2006

Bachelor's degree - Fire Science

Columbia Southern University

Similar Profiles

CREATE PROFILE
Ashley Caudell