Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Timeline
Generic

Ashley Cazee

Vail,USA

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

General Manager

Native Grill and Wings
Tucson, US
08.2024 - Current
  • Oversaw day-to-day operations, ensuring the smooth execution of all business processes, and maintaining high standards of quality and customer satisfaction.
  • Ensured alignment with financial goals, sales forecasting, and cost control to optimize profitability.
  • Implemented performance metrics to monitor progress and guide continuous improvement in processes, products, and services.
  • Led recruitment, training, and development initiatives to cultivate a motivated, skilled workforce.
  • Fostered a positive company culture that promoted collaboration, innovation, and employee engagement.
  • Ensured compliance with industry regulations and corporate policies.
  • Analyzed inventory reports to identify areas where improvements could be made in inventory management processes.

Hourly Manager/Server/Bartender

Native Grill and Wings
Tucson, US
10.2022 - 08.2024
  • I have a few different positions at Native Grill and Wings. I am an hourly manager, a marketing coordinator, and a server.
  • Management duties include resolving customer issues, closing down three cash drawers, making deposits, and maintaining appropriate staffing levels.
  • Provided exceptional service to high volume of daily customers.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Manager

Viva Coffee House
Tucson, US
03.2020 - 09.2022
  • Duties included: staff management, staff reviews, new hire interviewing and training, inventory, supply orders, scheduling, opening and closing of the store, coordinating catering events, and deposit logging.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Monitored staff performance and addressed issues.
  • Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
  • Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.

Scheduler

Bark Avenue Dogwash, LLC
Tucson, US
12.2020 - 04.2021
  • Duties included answering phones, scheduling appointments, greeting customers upon arrival, and checking customers out after their services were completed.

Barista

Viva Coffee House
Tucson, US
08.2019 - 03.2020
  • Greet customers, take orders, and fulfill drink and food orders.
  • Opening and/or closing of the store, including cleaning and cash counts.

Assistant Store Manager

Dressbarn
Tucson, US
10.2017 - 12.2019
  • I started with Dress Barn as an associate in March of 2017, and by October of 2017, I was promoted to Assistant Store Manager.
  • Opening and closing of the store, including the POS cash register system.
  • Leading team members to achieve sales goals.
  • Training new team members.
  • Offering quick and helpful customer service.

Associate

Dressbarn
Tucson, US
03.2017 - 10.2017
  • POS System skills.
  • Offer quick and helpful customer service.
  • Teamwork and team building.

Education

Associate - Business Administration

Pima Community College
Tucson, AZ
05.2025

Skills

  • Merchandising
  • Retail sales
  • Sales
  • Pricing
  • Leadership
  • Administrative experience
  • Microsoft Outlook
  • Organizational skills
  • Basic math
  • Store management
  • Coffee Experience
  • Interviewing
  • Calendar management
  • Management
  • Marketing
  • Computer skills
  • Supervising experience
  • Hospitality
  • Food industry
  • Inventory control
  • Training and development
  • Team Building
  • Store management
  • Microsoft Word
  • Microsoft Office
  • Retail Management
  • Barista experience
  • Scheduling
  • Food service
  • Communication skills
  • Cash handling
  • Customer service
  • Phone etiquette
  • Training
  • Bartending
  • Food safety
  • Microsoft Excel
  • Cash handling
  • Microsoft PowerPoint
  • POS
  • Time management

Certification

  • Driver's License
  • ServSafe, 12/01/24, 12/01/29
  • Title 4 Manager Liquor Certification, 09/01/24, 09/01/27
  • Basic Liquor Certification, 12/01/22, 12/01/25
  • Food Handler Certification, 07/01/22, 07/01/25

Personal Information

Work Permit: Authorized to work in the US for any employer

References

References available upon request.

Timeline

General Manager

Native Grill and Wings
08.2024 - Current

Hourly Manager/Server/Bartender

Native Grill and Wings
10.2022 - 08.2024

Scheduler

Bark Avenue Dogwash, LLC
12.2020 - 04.2021

Manager

Viva Coffee House
03.2020 - 09.2022

Barista

Viva Coffee House
08.2019 - 03.2020

Assistant Store Manager

Dressbarn
10.2017 - 12.2019

Associate

Dressbarn
03.2017 - 10.2017

Associate - Business Administration

Pima Community College

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Ashley Cazee