Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Keller Williams Realty
11.2016 - Current
Help clients purchase, sell, or invest in real estate by building wealth.
Advise clients about market conditions, conduct walkthroughs, and provide guidance and assistance through the process of buying, selling, or investing in properties.
Build relationships by educating the community on the importance of owning real estate to build their community.
Contract writing and negotiating skills.
Property management, application, and background checks received tenant rental payments.
Leadership MAAR team-building group challenges, and thought-provoking exercises will string together all aspects of training to develop a unique, personalized plan for the future.
Document Processor
Randstad Staffing
12.2017 - 01.2018
Process various contracts in a timely manner.
Verify loan documents, including loan contracts, income verification, credit applications, and loan approvals, by making sure all items are included and ultimately preparing applications for processing.
Input proper loan information into the system for processing.
Process an average of 300 contracts per day while maintaining the company's production rate.
Other duties include making copies of unrelated items that are not relevant to loan contracts.
Audit, staple, and fold processed work.
Executive Assistant
Tate Computer Systems, Inc.
03.2013 - 07.2017
Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
Conserves the executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; and initiating telecommunications.
Maintain and update filing, inventory, mailing, and database systems, either manually or by using a computer.
Maintains the executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
Represents the executive by attending meetings in the executive's absence, and speaking for the executive.
Welcomes guests and customers by greeting them in person or on the telephone, and answering or directing inquiries.
Maintains office supplies inventory by checking stock to determine inventory levels, anticipating needed supplies, evaluating new office products, placing and expediting orders for supplies, and verifying receipt of supplies.
Act as the point of contact between the executives and internal/external clients
Make travel arrangements
Deposit bank transactions, and process checks.
Reconcile the cash drawer daily.
Daily QuickBooks (Accounting Software) operations that require date entry for customers and employees.
Staff Sales Specialist
ELX Distribution
09.2006 - 11.2010
Analyze information to determine, recommend, and plan the installation of a new system or the modification of an existing system.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Store, retrieve, and manipulate data for the analysis of system capabilities and requirements.
Confer with customers by telephone or in person to provide information about products and services, to take or enter orders, to cancel accounts, or to obtain details of complaints.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance.
Proficient in the proper use of WMS and RMS-based company computer systems.
Residence Supervisor
CCA Shelby Training Center
06.2005 - 07.2006
Conduct head counts to ensure that each prisoner is present.
Counsel inmates, and respond to legitimate questions, concerns, and requests.
Participate in required job training.
Assign duties to inmates, providing instructions as needed.
Issue clothing, tools, and other authorized items to inmates.
Provide the care and custody of juveniles inside a prison environment, and accommodate their daily needs.
Monitor the conduct of prisoners in the housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence.
Provide supervisors with oral and written reports of the quality and quantity of work performed by inmates, inmate disturbances and rule violations, and unusual occurrences.
Customer Service Associate
Wal-Mart
03.2002 - 07.2002
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct, and there is adequate change.
Answer customers' questions, and provide information on procedures or policies.
Issue receipts, refunds, credits, or change due to customers.
Resolve customer complaints.
Compute and record the totals of transactions.
Greet customers entering establishments.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Process merchandise returns and exchanges.
Maintained customer service according to company standards, processing sales quickly.
Licensed Real Estate Agent, Realtor at Keller Williams Realty and Berkshire Hathaway RealtyLicensed Real Estate Agent, Realtor at Keller Williams Realty and Berkshire Hathaway Realty