ASHLEY CERDA
Summary
Motivated candidate skilled in providing exceptional customer service, Offering customer-focused approach and genuine willingness to learn and grow in dynamic environment. Brings solid foundation in communication and organization, easily adapting to new information and procedures. Ready to use and develop problem-solving and multitasking skills in any situation.
Overview
3
3
years of professional experience
Work History
Cashier/Customer service
Haagen Daz
03.2022 - 03.2024
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Built and maintained positive working relationships with co-workers.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
Restaurant Hostess
Hook and Reel
09.2024 - 10.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Front Desk Agent
SoJo Spa Club
12.2024 - 03.2025
- Maintained accurate records of guest information, payments, and reservations using POS management software systems.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Education
High School Diploma -
Hackensack High School
Hackensack, New Jersey06.2024
No Degree - Criminal Justice
Bergen Community College
Paramus, NJ09-2027
Skills
- Adaptability
- Cash Register Operation
- POS Systems
- Customer Assistance
- Problem-solving skills
- Hospitality services
- Listening skills
- Bilingual in Spanish and english
- Product restocking
- Time management
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Agent
SoJo Spa Club
12.2024 - 03.2025
Restaurant Hostess
Hook and Reel
09.2024 - 10.2024
Cashier/Customer service
Haagen Daz
03.2022 - 03.2024
High School Diploma -
Hackensack High School
No Degree - Criminal Justice
Bergen Community College
Similar Profiles
CODY MIDURACODY MIDURA
Employee at Haagen DazEmployee at Haagen Daz
Elma QuinterosElma Quinteros
Team Leader at Haagen-DazTeam Leader at Haagen-Daz
Kayla BoedickerKayla Boedicker
Crew Member at Happy DazCrew Member at Happy Daz
Ashley SoleyAshley Soley
Cashier/Customer Service at CabelasCashier/Customer Service at Cabelas
Cassandra TownCassandra Town
Cashier/Customer Service at WalgreensCashier/Customer Service at Walgreens