Ashley Chacon
Denver,Co
Summary
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Experience Supervisor
Best Buy
11.2019 - 04.2024
- Provided excellent customer service by greeting and assisting customers upon entry
- Performed various cashier duties such as processing sales transactions, bagging items, verifying prices, accepting payments, and providing accurate change
- Enthusiastic about taking on new responsibilities and assuming leadership positions
- Resolved customer concerns regarding order discrepancies
- Acquired knowledge on sales numbers and enhanced floor data
- Optimized scheduling processes for efficient delivery and lead submission.
- Recruited new employees through resume assessment, interview review, candidate outreach, and coordination with HR.
- Effectively communicated and documented theft incidents by submitting timely AP alerts with complete information and visual evidence.
- Efficiently handled email communications and provided timely responses
Registration ER
HCA THE MEDICAL CENTER OF AURORA
10.2022 - 04.2023
- Conducted thorough patient information verification at various points of care
- Ensured high levels of customer satisfaction through comprehensive understanding and clear communication of our offerings.
- Ensured accurate insurance verification and prompt collection of copays.
- Processed patient charts based on paperwork requirements
- Efficiently organized and affixed labels and wristbands to patients.
- Delivered necessary supplies to patients, including blankets, permissible water, pillows, and adjusting bed positioning.
- Ensured access to financial aid for patients without insurance.
- Performed document scanning and copying tasks to ensure accurate record-keeping
- Maintained accurate patient accounts by making necessary changes when required
- Maintained cleanliness and orderliness in the environment
- Facilitated effective communication with leadership for problem-solving and guidance
- Collected signatures for acknowledgment of forms related to HIPAA, rights and protection against surprise billing, consent to treat, and consent to bill insurance.
- Streamlined insurance billing procedures
- Managed patient check-ins for scheduled inpatient appointments
- Maintained high standards of professionalism when handling incoming calls.
- Made necessary adjustments to patient account and accurately recorded changes in charting for John Doe.
- Coordinated with radiology and x-ray departments to receive real-time updates regarding changes in patient names
- Collected accurate patient information by liaising with family members, police, and fire departments.
- Offered informative materials to patients, facilitating their comprehension of legal entitlements
- Called translators as needed to facilitate accurate collection of patient information in different languages.
- Ensured accurate completion of patient codes for inpatient records
- Utilized Meditech to run insurance and ensure eligibility.
Hairdresser
Soho Style
10.2018 - 11.2019
- Promote sales by demonstration merchandise and products to customers
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Multitasking activities to acquire
- Met targets to enhance store performance.
- Acknowledgement of product and engage with the customer
- Collaborated with team members to increase speed of sale
- Execute customers' hair by decorating it with stone clips
- Conduct inventory counts each week to maintain inventory level and place orders
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
- Maintain knowledge of current sales and promotion, policies regarding payment and exchanges, and security practices
- Fix damaged hair clips and replace crystals on hair clips.
Education
Psychology -
Western Colorado University
01.2022
DSST Science and Technology High School
Certification Course for Phlebotomy
Skills
- Project Scheduling
- Flexibilities/adaptability
- Expert in Microsoft/Excel
- Customer Service
- Patient Registration
- Computer skills
- Team Player
- Bilingual
- Leadership development
- Merchandising knowledge
- Medical Records
- Specimen Preparation
- Venipuncture Expertise
- Blood collection
- Detail-oriented
- Patient Communication
- Administrative tasks
- Medical Records Maintenance
Certification
- BLS Healthcare Provider
- Phlebotomy Technician
Languages
- English(Fluent)
- Spanish(Fluent)
Timeline
Registration ER
HCA THE MEDICAL CENTER OF AURORA
10.2022 - 04.2023
Experience Supervisor
Best Buy
11.2019 - 04.2024
Hairdresser
Soho Style
10.2018 - 11.2019
Psychology -
Western Colorado University
DSST Science and Technology High School
Certification Course for Phlebotomy