Summary
Overview
Work History
Education
Skills
Community Service
References
Timeline
Generic

ASHLEY CHAMBERS

Arab,AL

Summary

Dynamic Human Resource and Payroll Manager with extensive experience at Tile Liquidators, recognized for optimizing payroll administration and employee benefits management. Achievements include improving employee retention through strategic evaluations and process streamlining, all while ensuring compliance and delivering accurate financial reports. Core competencies in problem-solving and effective communication have consistently driven organizational success. Career aspirations include further enhancing HR strategies to foster a positive workplace culture.

Overview

13
13
years of professional experience

Work History

Human Resource and Payroll Manager

Tile Liquidators
01.2022 - Current
  • Facilitated departmental staffing efforts.
  • Streamlined orientation program.
  • Performed evaluations focused on employee retention and regulatory adherence.
  • Oversaw the accurate processing of weekly employee and contractor payroll via accounting software.
  • Coordinate the management of benefits programs.
  • Maintained precise documentation adhering to employment law and compliance.
  • Administered policies governing company liability and employee compensation.

Administrative Assistant - Accounts Payable/Accounts Receivable

Guntersville Sheet Metal
03.2021 - 01.2022
  • Maintained payroll records to deliver error-free reports.
  • Generate detailed accounting statements and comprehensive reports.
  • Oversaw timely payment of tax liabilities.
  • Coded and posted receipts effectively.
  • Processes daily deposit transactions efficiently.
  • Maintained accurate records of invoice transactions.
  • Provided general support to visitors and other employees by answering questions and requests.

Office Manager - Human Resource Manager

Southern Retrofitting Energy Services
Arab, AL
05.2017 - 04.2020
  • Supervised various financial, operational, and administrative business activities.
  • Updated business leaders on company profits, operations, and key metrics through regular reports.
  • Oversaw financial accounts using QuickBooks.
  • Executed accurate payroll operations via dedicated accounting platform.
  • Maintained employee benefits and company liabilities.
  • Addressed employee performance issues by identifying root causes.
  • Oversaw front office tasks, handling all aspects of accounts payable and receivable.

Customer Service Representative

Frogg Toggs
Arab, AL
01.2012 - 07.2014
  • Answered inbound calls each day to handle various concerns, set appointments, and close sales.
  • Investigated and resolved customer concerns related to order inquiries and delivery tracking.
  • Maximized satisfaction by anticipating needs and consistently offering expert support.
  • Answered customer questions about policies and procedures with friendly and knowledgeable approach.
  • Processed refunds, exchanges, and company credits for customers facing issues such as warranty and defects.
  • Resolved customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Helped improve processes and products by relaying customer feedback.

Education

Associate of Applied Science - Accounting and Finance

Wallace State Community College
Hanceville, AL
08.2021

Skills

  • Payroll administration
  • Human resources
  • Employee benefits management
  • Accounting software proficiency
  • Financial reporting
  • Problem solving
  • Attention to detail
  • Effective communication

Community Service

Aug. 2013 to May 2021 - Board President and Cheer Coordinator with Arab Area Youth Football and Cheer

Oversaw the financial wellbeing of the organization, Initiated fundraisers, planned events, and scheduled games for all teams. Supported large groups of children to teach and motivate. Assisted other board members and coaches to ensure a successful season.

References

References available upon request.

Timeline

Human Resource and Payroll Manager

Tile Liquidators
01.2022 - Current

Administrative Assistant - Accounts Payable/Accounts Receivable

Guntersville Sheet Metal
03.2021 - 01.2022

Office Manager - Human Resource Manager

Southern Retrofitting Energy Services
05.2017 - 04.2020

Customer Service Representative

Frogg Toggs
01.2012 - 07.2014

Associate of Applied Science - Accounting and Finance

Wallace State Community College

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