Motivated and service oriented professional with 14 years of customer service experience, skilled in effective communication, problem solving, and maintaining composure under pressure. Proficient in computer software, data entry, and record keeping, with a strong ability to collaborate in team environments. Known for a positive attitude, excellent telephone etiquette, and adaptability in dynamic situations. Eager to apply these skills and develop further through police training, with a commitment to community safety, integrity, and public trust.
Overview
15
15
years of professional experience
Work History
Hair and Makeup Designer
Bombshell Salon
01.2022 - Current
Working with clients bringing their inspiration to life
Applying makeup for special events, and airbrush experience
Worked backstage for fashion shows
Restocking inventory and maintaining records
Creating timelines and itineraries for event days, ensuring everyone is to schedule
Designed and decorated my workspace
Built furniture, painted and designed backdrops
Having the ability to see a vision and imagination
Salon Owner / Hair and Makeup Designer
The Hair Studio
01.2013 - 12.2022
Customer service, makeup application for weddings, prom hair styling for special occasions, haircuts, color, highlights, waxing, tanning, answering phones and taking messages
Creating a creative and open space for other stylists to provide their clients with the best service
Helping others grow and providing support and sharing knowledge
Put together private events, organizing and hosting
Paraprofessional Special Education
MUSD
01.2015 - 12.2018
Work with kids in the classroom, groups and also one on one
Helping them read, spell, keeping them focused and on task through the daily class routines
Walk and supervise students to and from breaks and lunch
Morning bus rides with students, making sure kids were on best behavior and prepared for school
Help students use computer programs
Word, Excel, Photoshop, Illustrator, etc
Sub Child Nutrition
MUSD
01.2013 - 12.2015
Work at school sites to serve breakfast or lunch, dishes, count milk and cereal, recycle and wipe down surfaces, work on line, racking food and opening cans
Work at school sites and district office
Job responsibilities included: provide customer services to parents/students, clerical work, answering phones, fax machine, copy machine, Microsoft Office programs (word, excel, power point)
Provide child care for children anywhere from 1 to 40 children at a time, snacks/drinks, and educational activities
Utility Clerk, Checker
Food4Less
01.2012 - 12.2013
Provide quick quality service during a store rush.
Processed both cash and card purchases.
Resolved customer complaints professionally, addressing concerns with empathy and finding appropriate solutions.
Ensured pricing accuracy for all items by conducting daily price checks and updating the system accordingly.
Worked effectively in stressful environments.
Pizza Maker, Cashier
Papa Murphy's
01.2010 - 12.2012
Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Wiped down counters and food prep stations using bleach and clean cloths.
Supported restaurant success through diligent preparation of fresh ingredients for use in daily operations.
Cleaned and sanitized work areas, utensils and equipment.
Prepared raw materials for cooking by cutting vegetables and preparing dough.
Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
Education
Obtained Board of Barbering and Cosmetology - Cosmetologist License of California
Madera Beauty College
Madera, CA
01.2014
Diploma -
Madera High School
Madera, CA
01.2012
Skills
Adaptability and Flexibility
Excellent Communication
Work Planning and Prioritization
Professionalism
References
Matthew Rios, 559.416.2902
Mariah Guerrero, 559.320.6771
Yali Moreno, 559.975.3231
Mattie Mendez, 559.356.3926
Linda Aguilera, 559.232.6953
Timeline
Hair and Makeup Designer
Bombshell Salon
01.2022 - Current
Paraprofessional Special Education
MUSD
01.2015 - 12.2018
Salon Owner / Hair and Makeup Designer
The Hair Studio
01.2013 - 12.2022
Sub Child Nutrition
MUSD
01.2013 - 12.2015
Utility Clerk, Checker
Food4Less
01.2012 - 12.2013
Pizza Maker, Cashier
Papa Murphy's
01.2010 - 12.2012
Diploma -
Madera High School
Obtained Board of Barbering and Cosmetology - Cosmetologist License of California
Madera Beauty College
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