Ashley Chapman
Administrative Service_Accounting_Marketing Director
San Antonio,TX
Summary
Main objectives were anticipating the needs of others and administrative tasks, collecting and paying vendors or contractors. Hiring project managers, engineers and scheduling meetings, flights or hotel reservations for inspections of accrual budgeted projects. With 10+ years in QuickBooks and Microsoft programs. Executed tasks for large Associations, International and American non-profit organizations and small San Antonio Businesses. Excelled at quickly learning new accounting methods and procedures both in accrual and cash based systems. Excellent organizational skills and attention to detail leading to decreased loss of revenue, pre planning the annual budget while finding efficient future ways to cut cost without cutting quality. Quality-driven Assistant Association Manager with proven record of excellent job performance and close relationship with homeowners. Managed projects at each stage with diligent and attentive approach, carefully checking details and testing assumptions.
Overview
11
11
years of professional experience
Work History
Assistant Association Manager
Chateau Dijon Townhomes
06.2021 - 05.2023
- Developed and adhered to community budgetary restrictions in collaboration with board of directors.
- Addressed and quickly resolved resident complaints with great problem solving skills and knowledgeable support.
- Developed annual operating budgets and forecasts
- Collected and maintained careful accrual records of Association Assessment payments, while maintaining accounts payable and reserve accounts.
- Managed resident inquiries, all governing documents, individual townhomes contracting permits, as well as ensuring all inspections for permanent records are current and correct according to regulatory requirements.
- Work closely with the Board of Directors Treasurer to ensure all monthly financial documents are accurate and ready for the Annual Audit.
- Maintaining vendor relations for ongoing common area projects and reserve restoration, ensuring all OSHA compliance with an OSHA certification.
- Involved in creating the Executive and Regular Agenda's for monthly and biweekly Board Meetings, as well as maintaining meeting notes and typing the minutes for the following meeting.
Lead Sales Coordinator
LaQuinta By Wyndham
01.2020 - 06.2020
- Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
- Inspect event facilities to accomodate customer requirements.
- Coordinate services for events, such as transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
- Consult with customers to determine objectives and requirements for events such as meetings, conferences, and conventions.
- Read trade publications, attend seminars, and consult with other meeting professionals to keep abreast of meeting management standards and trends.
- Called clients and cold calling potential clients to build rapport and retain large group room reservations and meeting event spaces.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Assistant Director of Marketing
Adult And Teen Challenge Of Texas
12.2018 - 01.2020
- Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress for non-profit fundraising events.
- Plan and develop programs, agendas, budgets, and services according to fundraising event.
- Maintain records of event aspects, including financial details.
- Conduct post-event evaluations to determine how future events could be improved.
- Direct administrative details such as financial operations, dissemination of promotional materials, and responses to inquiries.
- Create new and inventive ways to develop funds for non-profit ministry.
- Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
- Planned and executed events and marketing programs, producing 86% of retainable goal of qualified leads with a sustaining partnership over a 5 year period.
- Orchestrated, executed and monitored performance of campaigns to boost brand awareness and profitability.
Office Manager/Accountant Manager
Hollywood Park Automotive
10.2016 - 12.2018
- Establish and maintain relationships with customers or provide assistance with problems these customers may encounter.
- Review collection and productivity reports to determine the status of collections, amounts of outstanding balances, and creative ways to save money.
- Evaluate financial reporting systems, accounting or collection procedures, or investment activities and make recommendations for changes to procedures, operating systems, budgets, or other financial control functions.
- Manage daily functions, mechanic's work load, creating automotive quotes and estimates for customers, preparing final invoice and receiving payment Manage inventory on parts and tools, evaluate and determine potential cost reduction, program improvement, and implement new marketing strategies.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Managed budgets, appointment scheduling, employee accounts to improve productivity initiatives.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving daily.
- Sourced vendors for special project needs and negotiated contracts. Compared vendor prices and negotiated for optimal savings.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Director of Marketing and Business Development
Adult And Teen Challenge Of Texas
08.2012 - 10.2016
- Coordinated and lead department managers serving as a liaison between sales and development staff through out 4 Texas locations.
- Successfully established effective systems for record retention by creating database for daily fundraising.
- Orchestrated successful banquets, 5K and golf tournaments to raise money for the ministry.
- Developed, opened and managed a thrift store for the non profit organization.
- Managed a house of 27 women, exceptional at quick problem solving and keeping everyone on schedule.
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
- Developed short-term and long-term sales objectives and strategic plans to meet ministry needs.
- Collaborated with sales and marketing departments to support business objectives and donor acquisition.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Education
BBA - Business
San Antonio College
San Antonio, TX05.2012
Skills
- Staff Management
- Business administration
- Budgeting
- Staff training and development
- Financial Management
- Sales and marketing
- Proficient in Quickbooks with extended computer knowledge in Microsoft and CSM Database
- Community rules and regulations
- Accounting and Bookkeeping in Accrual and Cash Based systems
- Board of directors and Property Manager support
Quote
"See a need, Fill a need" -Rodney
Anticipating 5 steps ahead of the people I serve with a gift in making their lives easier is my love language.
Rodney
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementPersonal development programsCompany CultureHealthcare benefitsTimeline
Assistant Association Manager
Chateau Dijon Townhomes
06.2021 - 05.2023
Lead Sales Coordinator
LaQuinta By Wyndham
01.2020 - 06.2020
Assistant Director of Marketing
Adult And Teen Challenge Of Texas
12.2018 - 01.2020
Office Manager/Accountant Manager
Hollywood Park Automotive
10.2016 - 12.2018
Director of Marketing and Business Development
Adult And Teen Challenge Of Texas
08.2012 - 10.2016
BBA - Business
San Antonio College
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