ASHLEY CHARLES
Philadelphia,PA
Summary
Store Manager Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.
Overview
11
11
years of professional experience
Work History
Store Manager
CVS Pharmacy
Philadelphia, PA
06.2013 - Current
- Interviewed and hired prospective employees according to team needs
- Set sales targets and budgets for team leads and employees to follow
- Communicated with vendors regarding contracts and financial responsibilities
- Coordinated employee schedules according to availability and made staffing adjustments to cover shifts
- Implemented loss prevention strategies, alleviating shrink
- Addressed employee issues, performed corrective actions and terminated employment when necessary
- Analyzed sales numbers and performance metrics to locate deficits and implement process improvements
- Tracked store inventory and ordered new products to prevent shortages
- Solved problems and resolved conflicts for team members and customers
- Received multiple weekly deliveries and replenished inventory
- Coached employees on policies and practices
- Trained, followed up, and promoted employees to create an effective team
- Planogram set up and store opening/closing experience
Education
Bachelor Of Arts (B.A.) In English -
Temple University
06.2016
Skills
- Customer Service
- Management Team-Building
- Shift Scheduling
- Payroll Management
- Recruiting and Hiring
- Financial Management
- Verbal and Written Communication
- Inventory Management
Timeline
Store Manager
CVS Pharmacy
06.2013 - Current
Bachelor Of Arts (B.A.) In English -
Temple University