AShley cheeks
Indianapolis,IN
Summary
Dynamic Business Administrative Assistant with proven expertise at Real Estate, enhancing operational efficiency through strategic calendar management and exceptional customer service. Skilled in data organization and problem-solving, I successfully improved data accuracy and streamlined processes, fostering strong client relationships and supporting team collaboration to drive business success.
Overview
7
7
years of professional experience
Work History
Business Administrative Assistant
Real Estate
03.2017 - 11.2020
- Managed scheduling and calendar coordination for multiple real estate agents.
- Assisted in preparation of property marketing materials and presentations.
- Maintained client databases using CRM software to ensure accurate records.
- Processed incoming inquiries and directed them to appropriate team members efficiently.
- Assisted with the hiring process by reviewing resumes, scheduling interviews, and conducting reference checks for potential candidates.
- Conducted research on industry trends to assist management in making informed decisions about future business strategies.
- Improved accuracy in data entry tasks by implementing quality control measures to catch errors before they become critical issues.
- Managed schedules, appointments, and travel arrangements for executives to facilitate smooth operations.
- Increased productivity by creating organized filing systems for easy retrieval of documents and information.
- Provided exceptional customer service to clients by addressing inquiries promptly and professionally via phone calls or emails.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Established administrative work procedures to track staff's daily tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Data Analyst
Anixter
06.2013 - 09.2014
- Managed scheduling and calendar coordination for multiple real estate agents.
- Assisted in preparation of property marketing materials and presentations.
- Maintained client databases using CRM software to ensure accurate records.
- Processed incoming inquiries and directed them to appropriate team members efficiently.
- Assisted with the hiring process by reviewing resumes, scheduling interviews, and conducting reference checks for potential candidates.
- Conducted research on industry trends to assist management in making informed decisions about future business strategies.
- Improved accuracy in data entry tasks by implementing quality control measures to catch errors before they become critical issues.
- Managed schedules, appointments, and travel arrangements for executives to facilitate smooth operations.
- Increased productivity by creating organized filing systems for easy retrieval of documents and information.
- Provided exceptional customer service to clients by addressing inquiries promptly and professionally via phone calls or emails.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Established administrative work procedures to track staff's daily tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Education
Associate of Science - Business Administration
Southern New Hampshire University
Hooksett, NH06.2027
Skills
File organization
Timeline
Business Administrative Assistant
Real Estate
03.2017 - 11.2020
Data Analyst
Anixter
06.2013 - 09.2014
Associate of Science - Business Administration
Southern New Hampshire University