Ashley Chong
Ithaca
Summary
Graduate student from Cornell University majoring in Food Science with expertise in product development, winemaking, and sensory evaluation. Proven track record in creating innovative food and beverage products, including carbonated ice and bakery items, while conducting sensory research for quality and flavor enhancement. Combines technical knowledge with creative formulation and consumer-focused testing. Bilingual in Chinese (Mandarin and Cantonese) and fluent in Malay, facilitating effective cross-cultural communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Science Undergraduate Learning Assistant
Michigan State University
09.2023 - 12.2024
- Graded assignments and exam papers to assess student performance efficiently.
- Responded to emails and answered student inquiries promptly, ensuring clear communication.
Undergraduate Research Assistant
Michigan State University
09.2023 - 01.2024
- Conducted lab analyses of fruit chemistry for research initiatives with Dr. Josh Vander Weide.
- Collected data on pH levels, brix (TSS), and titratable acidity for apples.
- Executed fruit production research to enhance understanding of quality metrics.
MSU Student Bakery Assistant
Michigan State University
East Lansing
09.2022 - 05.2023
- Assisted full-time staff with preparation, baking, and packaging of baked goods for delivery and sale.
- Operated machines for cookies, bagels, and bread production.
- Decorated cakes to meet presentation standards.
DTN Leasing Agent
Berrytree Leasing Office
06.2022 - 12.2022
- Generated and managed leads for new leases, closing agreements.
- Assisted in creation and management of innovative marketing and advertising campaigns.
- Operated Yardi software alongside Microsoft Office Excel and PowerPoint to enhance reporting.
- Educated and supported current and prospective residents, addressing objections effectively.
- Communicated clearly with residents and promptly answered phone inquiries.
- Followed up on prospects, applicants, and residents to maintain engagement.
E-commerce Manager
App Beauty Wellness Dermalogica
06.2020 - 01.2022
- Managed product listings on e-commerce platforms, including Shopee, enhancing visibility and sales.
- Resolved customer inquiries and issues to ensure positive shopping experiences.
- Gained knowledge in skincare products tailored for various skin types.
- Operated online shop efficiently, utilizing app tools for optimal performance.
- Designed promotional posters for advertisements and social media campaigns.
- Executed packing and shipping of parcels to meet delivery timelines.
Education
Master of Science - Food Science
Cornell University
Ithaca, NY05.2025
Bachelor of Science - Food Sciences
Michigan State University
Lansing, MI04-2024
Skills
- HACCP certification
- Food safety management
- Sensory analysis and research
- Wine production techniques
- Food engineering research
- Product development
- Customer service
Volunteer Experience
Volunteer, Department of Horticulture MSU, 06/2024, Research on the relationship between blueberry plant roots and the soil microbiome.
Languages
Chinese Mandarin, Awarded with Seal of Global Language
Certification
- Certified in Hazard Analysis and Critical Control Points (HACCP), ensuring expertise in food safety and quality control systems.
Language
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Professional
Malay
Professional
Timeline
Food Science Undergraduate Learning Assistant
Michigan State University
09.2023 - 12.2024
Undergraduate Research Assistant
Michigan State University
09.2023 - 01.2024
MSU Student Bakery Assistant
Michigan State University
09.2022 - 05.2023
DTN Leasing Agent
Berrytree Leasing Office
06.2022 - 12.2022
E-commerce Manager
App Beauty Wellness Dermalogica
06.2020 - 01.2022
Master of Science - Food Science
Cornell University
Bachelor of Science - Food Sciences
Michigan State University
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