Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Safety Operations Administrator
3form LLC
07.2022 - Current
Assisted with documenting key processes and procedures and security protocols.
Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Compiled training materials for new employees and tracked skill development.
Conducted safety audits and investigated plant quality issues.
Investigated accidents and hazardous incidents to determine cause and made recommendations for corrective action.
Provided guidance and resources to employees to maintain safety procedures and enhance protection.
Provided new-employee health and safety orientations and developed materials for presentations.
Devised and monitored safety performance metrics to assess and improve safety performance.
Performed event coordination for larger parties and gatherings.
Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
Implemented event protocols to maintain safety and security of all attendees.
Solved problems timely and effectively, ensuring employee satisfaction.
Provided administrative support with accurate document preparation and data entry.
Supported new employee training and onboarding, providing documentation and training materials on operational processes and procedures.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Volunteered to help with special projects of varying degrees of complexity.
Ordered and distributed safety supplies while adhering to fixed office budget.
Proofread and edited documents for accuracy and grammar.
Drafted common document templates to reduce time spent creating documents from scratch.
Office Clerk
ABF Freight
07.2021 - 06.2022
Interacted with customers by phone, email, or in-person to provide information and schedule deliveries and pickups of freight
Interacting with drivers in regards to missed pick ups and deliveries. Verifying all paperwork was turned in at the end of the night.
Scanning Bill of ladings after pickups.
Researching and resolving lost and damaged freight claims.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Performing accounts payable/accounts receivable duties by processing payments and research past due invoices
Processing daily employee payroll
Dispatcher
Carlisle Construction Material
01.2019 - 06.2021
Reaching out to transportation carriers to find flatbed/van drivers to carry loads of roofing material to jobsites and warehouses.
Communicated with drivers and personnel to coordinate timely delivery of goods and materials. Redirecting deliveries or coordinating returns when required.
Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Communicated with warehouse staff to ensure product would be ready to load.
Processed invoices and payments for dispatched orders to provide proof of transaction.
Ensured drivers are following all safety protocols while loading at facility
Shipping Clerk
Carlisle Construction Material
11.2017 - 01.2019
Communicated with customers to verify transactions, product orders and shipping dates and entered information into databases and reports.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Worked effectively with carrier to resolve shipment issues, damaged materials and shortages.
Collaborated with internal departments to verify customer satisfaction and order accuracy.
Casual Office Clerk
ABF Freight
03.2016 - 12.2017
Interacted with customers by phone, email, or in-person to provide information and schedule deliveries and pickups of freight
Interacting with drivers in regards to missed pick ups and deliveries. Verifying all paperwork was turned in at the end of the night.
Scanning Bill of ladings after pickups.
Researching and resolving lost and damaged freight claims.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Performing accounts payable/accounts receivable duties by processing payments and research past due invoices
Processing daily employee payroll
Office Clerk
YRC Freight
04.2012 - 11.2017
Researching over, short, or damaged deliveries.
Scheduling appointment for delivery
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
Edited and proofread bill of ladings for accuracy and completeness.
Updated employee files with new details such as changes in address or salary levels.
Assisted with onboarding of new employees.
Coordinated resolution of payroll discrepancies.
Tracked employee vacation, sick and personal time.