A highly motivated professional with a strong desire to make a positive impact in any environment. I bring a diverse range of skills, experience and knowledge that have been developed over the years through both professional and personal experience.
Overview
9
9
years of professional experience
Work History
PTO Volunteer/ PTO President
PTO Heroes Elementary
09.2019 - 06.2023
Streamlined administrative tasks by introducing digital tools such as online sign-up sheets for volunteers and electronic forms for event registration.
Collaborated with school administrators to identify areas of need and develop targeted strategies for improvement.
Increased parent involvement by organizing and hosting engaging PTO events throughout the school year.
Managed budget effectively for various PTO initiatives, ensuring optimal allocation of resources.
Promoted a positive school culture by recognizing outstanding teacher achievements through awards ceremonies and acknowledgements at meetings.
Created engaging activities and rewards for 400 plus students and facility members.
Supported special education students by collaborating with teachers to develop and modify events and activities to be accessible for all students.
Assisted in organizing school-wide events focused on promoting disability awareness and celebrating the achievements of special education students.
Administrative Assistant
Jacksonville City Hall - CMO
06.2017 - 01.2019
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Recorded accurate and detailed minutes from City Council meetings and handled written communication with multiple board members.
Sales Associate
Marine Corps Community Services (MCCS)
10.2016 - 02.2017
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Greeted customers and helped with product questions, selections, and purchases.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
Assisted in setting up promotional displays to attract customer attention and boost sales.
Ensured accurate cash handling and maintained a balanced register at the end of each shift.
Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
Manager/Bartender
Mickey’s Sports Bar & Casino
06.2014 - 06.2016
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
Closed out cash register and prepared cashier report at close of business.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
Some College (No Degree) - Business Administration
Johnson County Community College
Overland Park, KS
High School Diploma -
Olathe East High School
Olathe, KS
05-2000
Skills
Effective leadership
Delegation
Organizational development
Teamwork and collaboration
Problem-solving
Time management
Problem-solving abilities
Relationship and team building
Multitasking Abilities
Timeline
PTO Volunteer/ PTO President
PTO Heroes Elementary
09.2019 - 06.2023
Administrative Assistant
Jacksonville City Hall - CMO
06.2017 - 01.2019
Sales Associate
Marine Corps Community Services (MCCS)
10.2016 - 02.2017
Manager/Bartender
Mickey’s Sports Bar & Casino
06.2014 - 06.2016
Some College (No Degree) - Business Administration
Johnson County Community College
High School Diploma -
Olathe East High School
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