Ashley Cieslik
Hazlet,NJ
Summary
Dynamic and reliable professional with a proven track record at Jeff and Danielle Croasdale, showcasing exceptional patience and understanding alongside first aid certification. Excelled in creating safe and engaging environments for children, enhancing client satisfaction through meticulous schedule management and emotionally supportive interactions. Demonstrates a strong commitment to safety and nurturing development.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Nanny
Jeff and Danielle Croasdale
09.2020 - Current
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Monitored children's play activities to verify safety.
Salon Associate
Salon Coco Bond
02.2015 - 08.2020
- Maintained a clean and organized workspace, contributing to a professional and welcoming atmosphere for clients.
- Increased customer retention through exceptional service and building strong rapport with clients.
- Assisted in staff recruitment and training, ensuring a well-rounded team of professionals committed to upholding salon standards.
- Handled client concerns professionally, resolving issues promptly while preserving the reputation of the salon.
- Educated clients on proper hair care techniques tailored to their specific needs, promoting healthier hair maintenance habits.
- Attended ongoing training sessions to stay current on industry trends and improve knowledge of salon products and services.
- Improved inventory management by conducting regular stock checks and updating internal systems accordingly.
- Contributed to salon''s social media presence by capturing high-quality before-and-after photos of client transformations.
- Received positive feedback from clients for excellent shampooing techniques that promoted relaxation and comfort.
- Ensured all tools were properly sanitized between uses, maintaining strict adherence to hygiene standards for client safety.
- Assisted stylists with various tasks, ensuring efficient salon operations and a smooth workflow.
- Provided exceptional customer service during check-in and check-out processes, creating a positive lasting impression.
- Prepared hair color mixtures accurately, resulting in consistent client satisfaction with color results.
- Helped prepare clients for hair service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Prepared and mixed color formulas for clients' hair.
- Massaged clients' scalp during shampoos.
- Educated clients on how to maintain healthy hair.
- Developed loyal following of clients by providing high-quality services.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Salon Assistant
Haircrafters
06.2014 - 02.2015
- Helped prepare clients for hair service.
- Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Answered telephone calls to provide information and schedule new appointments.
- Collaborated with stylists to ensure smooth transitions between services while minimizing wait times for clients.
- Provided assistance to stylists when needed.
- Shampooed and conditioned patron's hair and scalp to clean and remove excess oil.
- Created attractive displays to promote salon services and products.
Sales Floor Associate
Hollister.Co
09.2012 - 09.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Contributed to loss prevention initiatives by diligently monitoring suspicious activity on the sales floor and reporting concerns promptly to management.
- Assisted with visual merchandising efforts, creating eye-catching displays that attracted potential buyers to specific products or promotions.
- Managed customer returns and exchanges, adhering to store policies while keeping customer satisfaction a top priority.
- Resolved customer complaints professionally, leading to increased trust in the brand and improved long-term client relationships.
- Supported company promotional events by setting up displays, distributing marketing materials, and engaging customers in conversations about available offers.
- Streamlined checkout processes for greater efficiency by quickly scanning items, bagging purchases securely, applying discounts, and processing transactions accurately.
- Handled returns and exchanges with focus on customer satisfaction and policy adherence.
- Ensured product displays were attractive and engaging, leading to increased customer interest and sales.
- Improved store cleanliness and organization, leading to more appealing shopping environment.
Service and Food Champion
Taco Bell
10.2007 - 09.2012
- Maintained a clean and organized work environment, ensuring compliance with food safety regulations.
- Reduced order processing time through effective multitasking and prioritization of tasks.
- Collaborated with kitchen staff to maintain optimal food quality while managing ticket times effectively during high volume periods.
- Contributed to a positive workplace culture by collaborating with team members and displaying a strong work ethic.
- Efficiently operated point-of-sale systems, handling cash transactions accurately and securely.
- Participated in regular staff training sessions to stay updated on menu offerings, promotions, and company policies.
- Promoted upselling opportunities with suggestive selling techniques, boosting overall sales revenue for the establishment.
- Streamlined drive-thru operations through clear communication with team members and efficient order assembly processes.
- Assisted in training new employees on company procedures, product knowledge, and best practices for exceptional service delivery.
- Expedited food preparation during peak hours, minimizing wait times for customers without compromising quality.
- Maximized customer satisfaction by proactively addressing potential issues, offering suitable solutions and ensuring timely resolution.
- Prepared high-quality food items, adhering to company recipes and presentation standards.
- Increased repeat business by establishing rapport with customers through friendly interactions and personalized service.
- Adhered to all sanitation guidelines when handling food items, ensuring the safety and well-being of customers at all times.
- Delivered consistent, exceptional customer service experiences by promptly addressing concerns and resolving issues to customers'' satisfaction.
- Supported team members during busy periods by taking on additional tasks as needed for seamless operations.
- Enhanced customer satisfaction by providing efficient and courteous service at the counter and drive-thru window.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Trained newly hired employees on routine tasks and customer service.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Processed orders on POS system and accepted cash and charge payments.
- Made change and returned correct cash and coin to patrons.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Documented customer orders and conveyed special requests to kitchen staff.
- Replenished serving stations with fresh food and cleaned up spills.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Accurately operated cash register to process customer payments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
Associates - Liberal Arts
Brookdale Community College
Lincroft, NJSkills
- Reliability and Trustworthiness
- Approachable
- Patience and understanding
- Friendly
- Schedule Management
- Emotionally supportive
- Toddler care experience
- Infant care experience
- Cheerful and energetic
- Active listener
- Valid Driver's License
- Meal Preparation
- First Aid Certified
- Child Supervision
- Outdoor activities
- Reading and Storytelling
Certification
CPR certification
Timeline
Nanny
Jeff and Danielle Croasdale
09.2020 - Current
Salon Associate
Salon Coco Bond
02.2015 - 08.2020
Salon Assistant
Haircrafters
06.2014 - 02.2015
Sales Floor Associate
Hollister.Co
09.2012 - 09.2014
Service and Food Champion
Taco Bell
10.2007 - 09.2012
Associates - Liberal Arts
Brookdale Community College