Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Cisneros-Peraza

1907 E Emma Ave ,AR

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

7
7
years of professional experience

Work History

New Car Sales Consultant

Lewis Automotive Group
11.2024 - Current
  • Delivered exceptional customer service, addressing concerns and answering questions promptly to facilitate informed decisions.
  • Responded to customer enquiries via telephone and email.
  • Demonstrated vehicles and features, and conduct test drives.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Developed strong rapport with customers and created positive impression of business.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Door-to-Door Sales Representative

Lumio solar
04.2023 - 10.2024
  • Provided detailed information about the products being sold and answered customer questions.
  • Talked with customers about benefits of solar power in comparison with traditional power services.
  • Conducted follow-up calls with warm leads to cement connections and pursue conversions.
  • Maintained schedules of appointments with prospective and established customers.
  • Inspected customers' homes and businesses to develop detailed solar installation quotes.
  • Educated homeowners on benefits of solar energy such as potential savings, lowered environmental impacts and likely increases in home value.
  • Conducted business development activities such as cold calling potential customers and arranging meetings with prospects.
  • Prepared comprehensive reports outlining project costs, timelines, resources needed and other relevant information.
  • Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.

Server

Taqueria
03.2023 - 07.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.

Remodeler

IService Nation
03.2022 - 03.2023
  • Utilized advanced tools and equipment to complete complex remodeling projects with precision and speed.
  • Maintained safe work environments by adhering to proper safety protocols and conducting regular inspections of job sites.
  • Worked with employees to manage projects from design to completion.
  • Provided outstanding customer service by addressing client concerns promptly and maintaining open lines of communication throughout each remodeling project.
  • Coordinated subcontractor schedules to ensure seamless integration into overall project timelines without delays or conflicts.
  • Conducted thorough post-project walkthrough with clients to address any concerns or adjustments needed before finalizing the remodel''s completion.

Overnight Stocker

Walmart
06.2021 - 03.2022
  • Received and stocked merchandise in a timely manner.
  • Organized shelves, racks and bins to ensure product availability.
  • Operated forklift and pallet jacks to unload trucks and move products throughout the store.
  • Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
  • Completed transactions using point of sale system.
  • Built displays for special promotions, sales events and seasonal items as directed by supervisor.
  • Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Identified and quickly handled spill clean-up.
  • Updated pricing and sales signs to promote merchandise.

Phone Sales Representative

MetroPCS Corporate Store
05.2021 - 12.2021
  • Provided timely, courteous, and knowledgeable responses to information requests.
  • Developed new leads each day at or above quotas.
  • Collaborated with new customers to give details about company offerings.
  • Greeted customers, provided information about products and services.
  • Explained features of cell phones to potential buyers and answered questions.
  • Demonstrated how to use new phone models and accessories.
  • Assisted customers in selecting a phone plan that best suited their needs.
  • Advised customers on additional products such as insurance plans, chargers, cases.
  • Managed store displays ensuring that items were properly labeled and attractively presented.
  • Greeted customers to determine wants or needs.
  • Answered store and merchandise questions and led customers to wanted items.

Server

Steak N Shake
10.2018 - 03.2021
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

High School Diploma -

Springdale High School
Springdale, AR
05-2021

Skills

  • Organizational skills
  • Adaptable and flexible
  • Problem-solving abilities
  • Public speaking
  • Attention to detail
  • Time management
  • Honest and dependable
  • Problem-solving
  • Persuasion techniques
  • CRM proficiency
  • Goal oriented
  • Bilingual

Timeline

New Car Sales Consultant

Lewis Automotive Group
11.2024 - Current

Door-to-Door Sales Representative

Lumio solar
04.2023 - 10.2024

Server

Taqueria
03.2023 - 07.2023

Remodeler

IService Nation
03.2022 - 03.2023

Overnight Stocker

Walmart
06.2021 - 03.2022

Phone Sales Representative

MetroPCS Corporate Store
05.2021 - 12.2021

Server

Steak N Shake
10.2018 - 03.2021

High School Diploma -

Springdale High School

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Ashley Cisneros-Peraza