Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Cissell

Osceola,AR

Summary

Hardworking and trustworthy individual seeking team-oriented environment. Adept in multitasking and maintaining grace and efficiency in high-pressure situations to serve customer needs, deliver exceptional service and boost business revenues. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

9
9
years of professional experience

Work History

Cafe Attendant

Burch Food Services
Osceola, AR
05.2023 - Current
  • Greeted customers, answered questions about menu items and provided recommendations.
  • Maintained a clean and organized workstation while adhering to health and safety standards.
  • Stocked shelves with merchandise, restocked supplies when needed, and rotated products as required.
  • Assisted in maintaining the overall appearance of the cafe by wiping down counters, tables and chairs after each use.
  • Replenished supplies such as napkins, condiments, utensils, cups and lids throughout the day as necessary.
  • Responded promptly to customer complaints or requests for assistance in a professional manner.
  • Adhered to proper cash handling procedures when accepting payments from customers.
  • Processed credit card transactions quickly and accurately using the point of sale system.
  • Followed daily opening and closing procedures including counting money in register drawer.
  • Provided excellent customer service by being friendly, courteous and helpful at all times.
  • Performed general cleaning duties such as sweeping floors, washing dishes, emptying trash cans.
  • Regularly checked inventory levels to ensure adequate stock was available for sale.
  • Rang up orders on cash register to process cash, credit card and personal check payments.
  • Delivered top quality customer service while managing multiple tasks.

Sales Representative Team Leader

Fresh Air Solutions
Hernando, MS
11.2021 - 07.2023
  • Developed and implemented team strategies to increase sales productivity.
  • Encouraged team members to exceed individual sales goals.
  • Created individual performance plans for each Sales Representative on the team.
  • Resolved customer complaints promptly and professionally.
  • Negotiated contracts with customers in order to maximize profits.
  • Sourced new leads through industry contacts, cold calling, and other methods of outreach.
  • Communicated regularly with upper management regarding progress towards departmental objectives.
  • Identified areas of improvement within the team's processes and procedures.
  • Recruited, hired, trained, evaluated, coached, mentored, and disciplined Sales Representatives.

Manager

Walkers Dairy Freeze
Marked Tree, AR
04.2015 - 06.2018
  • Weekly truck orders
  • Bank runs
  • Payroll

Education

GED -

Lepanto Christian Academy
Lepanto, AR
05-2014

Skills

  • Team Coordination
  • Food presentation
  • Food Service
  • Food safety knowledge
  • Ordering Procedures
  • Inventory Monitoring
  • Order Accuracy
  • Food safety and sanitation
  • Accurate sales transactions
  • Cleaning and organization
  • Team Player
  • Customer Assistance
  • Excellent work ethic
  • Quick Learner
  • Cash Handling

Timeline

Cafe Attendant

Burch Food Services
05.2023 - Current

Sales Representative Team Leader

Fresh Air Solutions
11.2021 - 07.2023

Manager

Walkers Dairy Freeze
04.2015 - 06.2018

GED -

Lepanto Christian Academy
Ashley Cissell