
Dynamic and organized professional with extensive experience in customer service at Hilton Inn and TownePlace Suites by Marriott. Proven ability to manage guest interactions and maintain accurate records while demonstrating exceptional time management and telephone skills. Committed to enhancing guest experiences and supporting team operations effectively.
As a receptionist, I provided a welcoming and professional first point of contact by greeting guests courteously, clearly explaining check-in procedures and expectations, managing incoming phone calls, answering guest inquiries, maintaining organized and accurate records, assisting housekeeping staff as needed, and collaborating effectively as a team member to support daily operations.
As a receptionist, I provided a welcoming and professional first point of contact by greeting guests courteously, clearly explaining check-in procedures and expectations, managing incoming phone calls, answering guest inquiries, maintaining organized and accurate records, assisting housekeeping staff as needed, and collaborating effectively as a team member to support daily operations.
As a server at Ellianos Coffee, I consistently delivered high-quality customer service by efficiently managing guest interactions, accurately taking and fulfilling orders, ensuring beverage refills and food presentation met company standards, maintaining a clean and organized dining environment, supporting fast-paced operations, and completing thorough cleaning and equipment preparation to ensure readiness for the next business day.
As a barista at Ellianos Coffee, I consistently prepared high-quality coffee and specialty beverages by accurately following recipes, provided friendly and efficient customer service, completed drink preparation and restocking tasks, maintained a clean and organized work environment, and worked closely with team members to ensure smooth daily operations.