Summary
Overview
Work History
Education
Skills
Languages
Timeline

Ashley Clopper

Alma,AR

Summary

Dynamic professional with a proven track record at A Plus Extrusion, excelling in staff management and customer service. Enhanced team productivity through effective training and expectation setting, while implementing cost-saving measures that reduced operational expenses. Committed to fostering a positive work environment and ensuring compliance with safety protocols.

Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

14
14
years of professional experience

Work History

MAG. Supervisor

A Plus Extrusion
06.2022 - 02.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Frequently inspected production area to verify proper equipment operation.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

In Home Care Taker

Contracted Services
01.2020 - 11.2021
  • Monitored vital signs and reported changes to healthcare providers, ensuring prompt intervention when necessary.
  • Adapted caregiving approaches based on evolving client needs while maintaining a consistent level of compassionate support.
  • Managed medication schedules to ensure timely administration and improve client health outcomes.
  • Coordinated medical appointments for timely follow-ups, improving continuity of care between multiple healthcare providers.
  • Performed light housekeeping duties, creating a clean and comfortable living environment for clients.
  • Prepared nutritious meals according to dietary guidelines, promoting healthy eating habits among clients.
  • Provided emotional support through active listening and empathetic communication, fostering positive relationships with clients.
  • Enhanced clients'' quality of life by providing compassionate and attentive in-home care.
  • Transported clients to appointments, errands, and social events, enabling continued engagement in community activities.
  • Assisted clients with daily living tasks for improved independence and wellbeing.

Key Holder

Dollar General
05.2018 - 12.2019
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
  • Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
  • Supported store operations during peak hours, effectively managing long queues and high volumes of customers.
  • Mentored junior staff members, helping them develop their skills to advance within the company successfully.
  • Maintained store's cleanliness and visual standards, creating welcoming environment for customers.
  • Fostered culture of accountability and excellence, leading by example and encouraging team growth.

Bartender

Electric Cowboy Of Fayetteville
07.2011 - 05.2015
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.

Education

High School Diploma -

Stockton High School, Stockton, MO
05-2004

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Inventory control
  • Analytical thinking
  • Processes and procedures
  • Relationship building
  • Policy enforcement
  • Inventory oversight
  • Expectation setting
  • Waste reduction
  • Safety protocols
  • Verbal and written communication
  • Industrial hygiene

Languages

English

Timeline

MAG. Supervisor - A Plus Extrusion
06.2022 - 02.2025
In Home Care Taker - Contracted Services
01.2020 - 11.2021
Key Holder - Dollar General
05.2018 - 12.2019
Bartender - Electric Cowboy Of Fayetteville
07.2011 - 05.2015
Stockton High School - High School Diploma,
Ashley Clopper