Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ashley Coartney

Ashmore,IL

Summary

Proven Office Manager and Warranty Administrator at Niemeyer Kubota, adept in office administration and customer service. Excelled in maintaining confidentiality, enhancing financial accuracy by reconciling transactions, and ensuring a high accuracy rate in warranty claim submissions. Demonstrated exceptional organizational skills and a commitment to outstanding client support, significantly improving operational efficiency.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Office Manager

Niemeyer Kubota
08.2014 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Warranty Administrator

Niemeyer Kubota
08.2014 - Current
  • Maintained a high level of accuracy in claim submissions, resulting in minimal rejections due to incorrect information or incomplete documentation.
  • Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
  • Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
  • Supported service department in understanding applicable warranties, leading to improved accuracy in diagnosing warrantable repairs.

Education

High School Diploma -

Charleston High
Charleston Il
05.2001

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Payroll Processing
  • Clerical Support
  • Administrative Oversight
  • Expense Reporting
  • Financial Tracking
  • Financial Reporting
  • Administration and Reporting
  • Accounts Payable
  • Accounts Receivable

Accomplishments

  • Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of monthly sales.
  • Completed course to be Kubota certified
  • Documented and resolved warranty orders which led to finished and funded orders.

Certification

  • Kubota Warranty


Timeline

Office Manager

Niemeyer Kubota
08.2014 - Current

Warranty Administrator

Niemeyer Kubota
08.2014 - Current

High School Diploma -

Charleston High

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Ashley Coartney