Ashley Collins
Columbia,SC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
TSA Lead
TA Truck Service
07.2022 - Current
- Enhanced customer satisfaction by providing timely and accurate information on truck repair services and maintenance schedules.
- Streamlined communication between technicians and customers, ensuring clear understanding of repair needs and expectations.
- Assisted in creating a well-organized service department by maintaining accurate records of vehicle history, work orders, and invoices.
- Managed warranty claims efficiently, ensuring proper documentation and prompt reimbursement from manufacturers.
- Participated in ongoing training programs to stay current on industry trends, technology advancements, and best practices in truck servicing.
- Implemented effective scheduling methods that optimized workflow and technician productivity while minimizing customer wait times.
- Collaborated with team members to ensure timely completion of repairs, resulting in minimal downtime for clients.
Commercial Cleaner
Bravo Group Inc.
02.2022 - Current
- Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
- Improved overall cleanliness of facilities by diligently adhering to established sanitation standards and protocols.
- Contributed to a safer work environment through proper handling, storage, and disposal of hazardous materials.
- Completed challenging assignments within tight deadlines, ensuring minimal disruption to clients'' operations during special projects.
- Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
Education
High School Diploma -
Mcdowell High School
Marion, NC06.2007
Skills
- Customer Relations
- Work Order Management
- Service Scheduling
- Warranty processing
- Technical knowledge
- Parts Ordering
- Truck systems understanding
- Customer service abilities
- Employee Safety Training
- Tool and Parts Inventory Oversight
- Schedule Preparation
- Performance Evaluations
Timeline
TSA Lead
TA Truck Service
07.2022 - Current
Commercial Cleaner
Bravo Group Inc.
02.2022 - Current
High School Diploma -
Mcdowell High School
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