Ashley Collins
Elkton,MD
Summary
Versatile maintenance and restoration technician with hands-on experience in repairs, inspections, and emergency response. Strong problem-solving skills, attention to detail, and dependable communication support efficient job completion and quality service.
Overview
6
6
years of professional experience
Work History
Crew Chief
Servpro
Elkton, Maryland
03.2025 - 08.2026
- Priority response for all water, fire, mold, and hazardous jobs to assess and develop scopes of work.
- Set up extraction equipment, air movers, dehumidifiers, air filtration, and odor control according to industry standards.
- Performed demolition, extraction, and removal of damaged materials.
- Recorded work progress and shared updates with Servpro project management, customers, and insurance providers.
- Packed out contents and organized belongings for cleaning and storage.
- Removed damaged materials and prepared properties for restoration work.
- Responded to emergency calls after hours and supported mitigation efforts for SERVPRO clients.
- Completed daily job notes, moisture readings, and work documentation to submit to insurance companies.
- Helped guide homeowners through difficult times by explaining the process and following up to answer any questions.
Pest Control Technician
Firefly Pest
North East, Maryland
07.2024 - 03.2025
- Communicated service findings and recommendations to customers clearly.
- Conducted interior and exterior applications of insecticides, herbicides, rodenticides, growth regulators and other products using hand or power sprayers, dusters and foggers.
- Communicated with customers regarding any safety concerns they may have prior to performing any treatments.
- Monitored customer complaints regarding pest activity in order to identify problem areas requiring additional treatment.
- Identified pest issues, placed traps and bait and removed dead pests after extermination.
- Performed inspections of customer premises to assess pest infestations and determine appropriate treatments.
- Mixing chemicals based on property and climate conditions to deliver optimal elimination and prevention efficiency.
- Set mechanical traps, baits, and glue boards to remove pests from interior areas.
- Scheduled recurring visits and coordinated with the Firefly Pest dispatch team.
- Prepared equipment, bait stations, and sprayers for daily routes.
- Identified pests, nesting areas, and sanitation concerns during site visits.
- Inspected client properties for pest activity and entry points.
Maintenance Technician
York Building
Perryville, Maryland
06.2020 - 01.2023
- Inspected building systems and identified maintenance Needs
- Repaired plumbing fixtures, door hardware, and lighting throughout Building
- Troubleshot electrical issues and replaced faulty switches, outlets, and bulbs.
- Operated hand and power tools to complete repairs.
- Responded promptly to emergency breakdowns at any time during shift hours.
- Cleared clogged drains and replaced valves, faucets, and fixtures.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
- Routinely inspected plant equipment for signs of wear or malfunctioning parts.
Education
Perryville Highschool
Perryville, MDSkills
- Water damage mitigation
- Dehumidifier setup
- Moisture monitoring
- Damage assessment
- Emergency response
- Maintenance recordkeeping
- Problem-solving abilities
- Attention to detail
- Time management
- Communication techniques
- Customer communication
- Problem solving
Timeline
Crew Chief
Servpro
03.2025 - 08.2026
Pest Control Technician
Firefly Pest
07.2024 - 03.2025
Maintenance Technician
York Building
06.2020 - 01.2023
Perryville Highschool