ASHLEY COMBS
Humble,TX
Summary
Skilled in providing excellent customer service and resolving customer complaints. A strong communicator with the ability to remain calm in stressful situations. Looking to leverage expertise in customer service to take on a new challenge in a challenging environment.
Overview
7
7
years of professional experience
Work History
DETENTION OFFICER
Harris County Sheriff's Office
08.2021 - 06.2022
- Responsible for the proper care, custody, and control of inmates housed within the Harris County Jail facilities.
CASHIER/CUSTOMER SERVICE
HEB
07.2015 - 08.2021
- Provides superior customer service; looks for ways to go above and beyond what our Customers expect
- Answers product-related questions for customers, and offers additional or alternative products and services
- Processes customer transactions of goods and services
- Collects cash, check, or charge payment from customer and makes change for cash transactions
- Uses electronic scanner to record prices
- Weighs items, bags merchandise, and redeems food stamps and promotional coupons
- Monitors and manages potential frontend shrink.
Education
Associate of Arts - Criminal Justice
Lonestar College
Kingwood, TX08.2024
HIGH SCHOOL DIPLOMA -
Summer Creek High School
Houston, TX05.2015
Skills
- Computer Skills
- Team Work
- Reliability
- Cash Handling
- Law Enforcement
- Security
- Sales
- Cashiering
- Customer Service
- Microsoft Word
- Emergency Situations
- Booking Procedures
- Crisis Intervention
- Security Checks
- Critical Thinking
- Physical Restraint
- Inmate Monitoring
- Body and Cell Searches
- Restraint Techniques
- Records Maintenance
- Reading Comprehension
- Medical Emergency Response
- Report Preparation
- Inmate Supervision
- Inmate monitoring
- Patience and Tolerance
- Surveillance
- Security Procedures
- Customer service excellence
- Patience and Empathy
- Customer Assistance
- Time management skills
- Cleaning and sanitizing
- Cash handling and management
- Money Handling
- Work Ethic and Integrity
- Cash Management
- Cash Register Operation
- Organizational abilities
- Cash Drawer Balancing
- Issue Resolution
Timeline
DETENTION OFFICER
Harris County Sheriff's Office
08.2021 - 06.2022
CASHIER/CUSTOMER SERVICE
HEB
07.2015 - 08.2021
Associate of Arts - Criminal Justice
Lonestar College
HIGH SCHOOL DIPLOMA -
Summer Creek High School